It's a Samsung D500.

The software didn't come with the phone, it came with the USB cable which I bought separately.

hilary, you will definitely need software to make it work.

Hilary
For the USB connection to work you need the USB driver for the divice which should have come with the cable.
skg

Go to this site and download this software, should sort everything out:
Samsung Support

I've got the software ........... it came with the cable.

I wonder if skg might have hit the nail on the head. Hidden on the software CD are umpteen USB drivers. I've now installed the Samsung USB driver, but when I look in "Device Manager" (having restarted) it still doesn't show the COM4 port and the Samsung PIM software setup doesn't offer any options for me to connect the phone to PC.

I really am getting hacked off with this now and am on the verge of phoning Orange to tell them to shove the bloody thing where the sun doesn't shine!

Hilary,

The link above should work (post 3698 ). It is the Samsung PC link software. This will include the USB drivers as well.

ADAM,

Thanks, but that's the software that I've got.

hilary, why do you need COM4? It would be very unusual for software to make a USB connection appear as on COM4. If you need COM4 because you have software that asks for it, then it sounds to me like you need to replace that software with software that understands USB. However surely part of the software you have just installed allows you to access the phone via the USB port?

Actually K, I'm not sure that it does need to be specifically COM4. I've been reading an internet forum on Samsung phones this afternoon and the posters on that forum were all mentioning COM4. Looking through the help pages of the Samsung software it simply refers to connecting to the PC via a COM port. As I understand it, the USB connection assigns itself to a serial port.

With my digital camera and MP3 player I can connect to the PC via the USB cable and view files and folders and drag-and-drop them between between PC and accessory. The mobile phone set up doesn't appear to be anything like that.

Also the cable itself isn't any old USB cable from PC World ............ it's got a special didgerrydoo thingey at the end which connects to the phone.

Hilary
With my phone and PDA the USB connection is shown seperately from the COM ports. Is there not an option to change the connection divice? The activesync for my iPaq requires you to re-search the available connections.

skg

The image below is part of a screenshot from my PC.

The upper part of the image is from the Samsung "Help" page which shows the Program Setup with a drop down box currently connecting the phone to PC through the COM1 port.

The lower part of the image is from my program. The drop down box for port connection has no options whatsoever which makes me think that the PC is not recognising the USB cable and hasn't assigned a port to it.

But why????????

Did the didgerrydoo thingey look anything like this? If not that might be your problem.

Oh Dear, it doesn't. Do you think that I might have been sold a pup?

Hilary,

Can you go to to Device Manager (Right Click on My Computer/Properties/Hardware)

Click on Ports and do a screenshot of that? or a detailed description.

And the same with Universal Serial Bus Controllers.

Why, does it look like this?

ADAM,

Thanks for all your effort, but I've just told Orange to come and collect the bloody thing. I'm going back to a Nokia.

Good move, my brother did exactly that yesterday. Swapped his D500 for the new Nokia 8800. He had three of them, all with problems.

If you liked the feel of the Samsung, the 6111 is very similar.

Can you Help???
Friend wants Comp for this this:

"Need new tower to run latest Cubase SX software plus various additional software editing packages and plugins e.g virtual guitar rig, BFD drum software etc. 'M' box to be utilised, so no need for exceptional built-in soundcard or graphics card.
Additional requirements:- CD/DVD writer
Possibly 2 towers into 1 monitor splitter box (or 2nd monitor "


Any Ideas?

Iain,

Most of the latest PC's would do that. I would go for an Intel machine rather than AMD on this on as they handle editing packages better. (Other than that I always recommend AMD). Most top of the range PC's will come with CD/DVD writers.

Either of these Dells would be fine: Precision 670 and 380

For the switch I use on of these. You can find these cheaper on Ebay.

KVM Switch

Hi guys.I have a 2.8 processor...1024 ram....160 gb drive and XP.A few weeks ago i was messing about and ran CWShredder.It came up with all this stuff so silly me deleted all the files which i assumed were dodgy.A couple of hours later when i tried to go online i couldn't connect.I'm on broadband with AOL.

Despite hours talking to AOL support...no joy.So i bought another PC....its not easy following my shares with no pc lol.Well there was no line fault as the new pc got me online with no probs,so i guess i buggered something up with CWShredder.

I was thinking of wiping my hard disc and starting again,but i guess that also wipes the operating system too.Would i have to buy Windows XP.

Any help would be appreciated...seems a shame to dump a good pc.Rick.