If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

wildrob,

I have passed this onto JT,

Ian

wildrob,

Your streaming connections are coming in from different IP addresses each time which is triggering the kick off mechanism.

Do you know why this would be?

J.

TulletJ,

I've no idea, since I'm only using 1 display device.

Cheers Rob

wildrob,

You'll need to speak to whoever's providing your internet connection (be it work, or the ISP) and ask why simultaneous connections to our servers by you come from different IP addresses.

You'll then need to ask them to stop it from happening.

As they're coming for different IP addresses it looks like the account is being used by multiple people, which is why you're being kicked off.

J.

TullettJ. Thanks for explanation re two browsers - indeed I commented at the time re two Level 2s operating.

edit. I see Post No 1 now explains this fully.

One other thing - in the last 10 days I appear to have lost Moneyam News Alert. Do I have to download a new version? When I open it, I am invited to do so.

TullettJ,

You're right, my ISP has informed me that their caching sever is the likely cause of the different IP addresses. They asked for the administor's contact details and said they would look into it. Could you give me those details please?

Cheers Rob.

wildrob,

TullettJ is not in the office this afternoon, but his E mail is spooky@moneyam.com

wildrob,

If they're wanting my details, they are:
Jonathan Tullett
spooky@moneyam.com

they can drop me a line anytime.

J.

Change of Epic :

NBV (was ENVA)

New Admission :

CLTV

To many times when clicking onto the news from stockwatch the page Is not available of late,

am I the only one who suffers from this problem these days?

Today for Instance JMAT and HDYS

Stan,

I'll contact UKWire and see if they're having problems at the moment.

J.

qwento,

GETM, IPSA, SQS, NBV and CLTV all updated.

Cheers, James.

Thanks J.

Stan,

They don't appear to be having any problems with their service at the moment.

Are you still failing to see articles?

J.

Both epics work fine now thanks J.

TullettJ,

Many thanks for all the behind the scenes work to solve that issue for me.

Cheers Rob.

hi ult is showing in the market scan as a 52 week high at the time of this post it is about 3o ticks from its high

WOODIE,

I Will get the guys to take a look,

Ian

Error message in charts "There is no row at position 0" when keying in an incorrect EPIC. The one I used was "DG,M".

Kayak,

I will let James know and we will take a look at changing this - I will let you know in due course,

Ian