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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

DocProc - 19 Sep 2005 17:07 - 3728 of 11003

Windows XP Comparison Guide

Here's another, perhaps better, comparison site:

http://www.winsupersite.com/showcase/windowsxp_home_pro.asp

Maggot - 19 Sep 2005 18:43 - 3729 of 11003

Got a problem. Remember I know little about computers!

I'm with AOL. I have two computers, and a router. At first they worked fine - always on. Now neither computer will allow me to connect to broadband unless I'm logged on to aol. Since I can't log on to aol on both computers at the same time I can't have them both on the net together. I used to be able to do it, though. I need cmc on the spare, because it slows everything up.

AOL are no use - they say they can provide full support information on only a few routers and my model, a D-Link, is not one of them. It's obviously aol doing something, though. I want to change ISP at the next opportunity, though my computer man has aol, and the same router, and has no problems.

ADAM - 19 Sep 2005 21:04 - 3730 of 11003

AOL are also very expensive.

Sounds to me like your router has been reset. You might need to renter you AOL log in details into the router again.

Usually to do this the router guide will give you an IP address to access the router such as 190.0.0.0 then you can enter the log in and password and make sure you save it.

Optimist - 20 Sep 2005 09:18 - 3731 of 11003

Maggot

Try http://www.demon.net

Bolshi - 20 Sep 2005 09:57 - 3732 of 11003

XP Home v Pro: Thanks Doc.

sutherlh1 - 20 Sep 2005 13:54 - 3733 of 11003

I cannot access the internet on my laptop following an upgrade to the antispam 2005 version. The download obviously failed as I get messages saying pages are missing The help provided via Norton's site always assume I have internet connection. I can't get all the Norton off my computer using add/remove programmes and need a download from Norton. Anyone any ideas how I could get the internet connection working?

ADAM - 20 Sep 2005 14:13 - 3734 of 11003

When you click on Internet Explorer, what page is it trying to open, your home page?


sutherlh1 - 20 Sep 2005 15:12 - 3735 of 11003

I am trying to log on to AOL, it comes up with a message saying it has detected a firewall. When I use internet explorer it just says timed out, thanks

ADAM - 20 Sep 2005 16:05 - 3736 of 11003

You may need to associate your firewall with AOL.

In the address bar of the Internet Explorer window does it say anything? I am trying to establish whether Norton is trying to connect to their web site or not.

Also can you get the Norton software up and running at all?

sutherlh1 - 20 Sep 2005 16:21 - 3737 of 11003

No, I cannot get the Norton software running at all. I get 2 error messages one saying a file is missing and the other that a file is damaged or missing.

ADAM - 20 Sep 2005 17:47 - 3738 of 11003

Have you tried disabling your firewall? IS it the XP one or the Norton one?

sutherlh1 - 21 Sep 2005 08:37 - 3739 of 11003

Yes I have tried disabling the XP fiewall but no effect. I can't do anything with Norton. I have also contactedNorton technical support. They have given me a link to their live support as my laptop can't download. Will let you know how I get on, thanks

hilary - 21 Sep 2005 08:42 - 3740 of 11003

Norton Anti-customerfriendly is worse than Samsung mobile phone software imo, sutherlh1. I tried to upgrade their poxy software a few months back and ended up chucking the bloody thing in the bin and re-installing Windows. My PC's worked about 10 times better without it.

rpaco - 21 Sep 2005 09:12 - 3741 of 11003

Sorry slightly confused, your PC went the bin? and you have installed windows on your phone? I couldnt get any response at all from Samsung tech support via web enquiry or email. And took Norton AV off and am using good old FREE AVG which seems to work very well. Oh and Free Zone Alarm firewal too. Dont trust Bills buggy version.

rpaco - 21 Sep 2005 09:26 - 3742 of 11003

Help please. WinXP SP2 full up to date.

AVG scan always says I have a read error on 5 system files. I have tried to re copy these 5 files over from backup directories but the file is always in use. Even booting to command prompt only, they are still in use. Is there another way to replace systemfiles. I have tried booting from a floppy but of course it cant see the NTFS drives.
Any ideas please. the 5 files are all dlls kernel32, wsock32, shell32, ntoskrnl32, and user32.dll Is there a "repair" facility. wi

rpaco - 21 Sep 2005 09:29 - 3743 of 11003

Sorry should have said XP Pro. and my last sentence got chopped. Should have read within windows.
I an happy to delve and use command line/console.

skg83239 - 21 Sep 2005 09:45 - 3744 of 11003

rpaco
Can you boot from your XP Pro CD and then exit to the command prompt?
skg

rpaco - 21 Sep 2005 09:54 - 3745 of 11003

Will try it, do you mean the original or the SP2 CD?

skg83239 - 21 Sep 2005 10:32 - 3746 of 11003

rpaco,
If you have the source system files easily accessible (folder, floppy or on a CD) you only need to boot, which you definitely can do from the original XP CD.
skg

rpaco - 21 Sep 2005 10:54 - 3747 of 11003

Ok will try it later thanks.
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