If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

OK Photo,

I am on the case, and removing them,

Ian

Ian - re the missing RNS announcements being mentioned over the last few days, it appears to be a problem with your supplier, as the same announcements are also missing from UK-wire(or whatever they call themselves now).

A quick scan of today's RNS list via Hemscott, demonstrates that many important announcements including results statements are currently not appearing via sites that use UK-wire as their provider.

Can you please give them a wake up call!!

Rgds
dell

dell,

I have already called them - they are investigating and will get back to me - as soon as they do, I will let you know,

Ian

dell,

Our suppliers have just gotten back to me and the problem lies between the LSE and them - they are working with the LSE to fix this, and in the meantime, they are manually updating the system (which may take a little while).

So apologies for the inconvenience, but I will keep you posted as and when I have further information from them,

Ian

Ian
Sorry some more rogue orders on ICI ,all timed at 5.04.
and GSK all timed at 5.11.
Thanks
P

Photo,

I will sort this out

Ian

Ian
Sorry there are still some on GSK further down the order book and also on OOM.
Thanks
P

Photo,

Apologies, I will get this sorted

Ian

Anyone else having problems this morning.

I seem to have yesterdays volumes and level 2 is not updating !!

Baza

Ian
Yellow strip price on BP. & LLOY does not match underlying orders!!!!!!!!
P

bhunt,

We are just doing a restart can you refresh your screen in a munute or so please?

Ian

sorted - thanks

Apologies for that - if you refresh all level 1 and level 2 should now be fully operational,

Ian

Ian
Rogue buy order on BOOT.
p

Photo,

I will take a look into it,

Ian

Ian,
GFM the bid offer prices on my terminal live prices are zero..I have refreshed several times.
Di

Dynamite,

We are about to do another restart to see if this clears the problem,

Ian

ok

Dynamite,

Can you try a refresh now please?

Ian

Photo,

refresh and the rogue should now be gone

Ian