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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 03 Oct 2005 09:50 - 3776 of 7315

dell,

Our suppliers have just gotten back to me and the problem lies between the LSE and them - they are working with the LSE to fix this, and in the meantime, they are manually updating the system (which may take a little while).

So apologies for the inconvenience, but I will keep you posted as and when I have further information from them,

Ian

Photomad - 03 Oct 2005 10:55 - 3777 of 7315

Ian
Sorry some more rogue orders on ICI ,all timed at 5.04.
and GSK all timed at 5.11.
Thanks
P

IanT(MoneyAM) - 03 Oct 2005 11:01 - 3778 of 7315

Photo,

I will sort this out

Ian

Photomad - 03 Oct 2005 12:09 - 3779 of 7315

Ian
Sorry there are still some on GSK further down the order book and also on OOM.
Thanks
P

IanT(MoneyAM) - 03 Oct 2005 12:37 - 3780 of 7315

Photo,

Apologies, I will get this sorted

Ian

bhunt1910 - 04 Oct 2005 08:05 - 3781 of 7315

Anyone else having problems this morning.

I seem to have yesterdays volumes and level 2 is not updating !!

Baza

Photomad - 04 Oct 2005 08:07 - 3782 of 7315

Ian
Yellow strip price on BP. & LLOY does not match underlying orders!!!!!!!!
P

IanT(MoneyAM) - 04 Oct 2005 08:07 - 3783 of 7315

bhunt,

We are just doing a restart can you refresh your screen in a munute or so please?

Ian

bhunt1910 - 04 Oct 2005 08:08 - 3784 of 7315

sorted - thanks

IanT(MoneyAM) - 04 Oct 2005 08:11 - 3785 of 7315

Apologies for that - if you refresh all level 1 and level 2 should now be fully operational,

Ian

Photomad - 04 Oct 2005 08:14 - 3786 of 7315

Ian
Rogue buy order on BOOT.
p

IanT(MoneyAM) - 04 Oct 2005 08:15 - 3787 of 7315

Photo,

I will take a look into it,

Ian

Dynamite - 04 Oct 2005 08:17 - 3788 of 7315

Ian,
GFM the bid offer prices on my terminal live prices are zero..I have refreshed several times.
Di

IanT(MoneyAM) - 04 Oct 2005 08:19 - 3789 of 7315

Dynamite,

We are about to do another restart to see if this clears the problem,

Ian

Dynamite - 04 Oct 2005 08:19 - 3790 of 7315

ok

IanT(MoneyAM) - 04 Oct 2005 08:21 - 3791 of 7315

Dynamite,

Can you try a refresh now please?

Ian

IanT(MoneyAM) - 04 Oct 2005 08:21 - 3792 of 7315

Photo,

refresh and the rogue should now be gone

Ian

Photomad - 04 Oct 2005 08:25 - 3793 of 7315

Yes,thanks Ian

Dynamite - 04 Oct 2005 08:28 - 3794 of 7315

That's better and you made the price go up too! :-)

Photomad - 04 Oct 2005 08:55 - 3795 of 7315

Sorry Ian but another rogue buy order,GSK 1461
P
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