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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

hilary - 01 Oct 2005 11:01 - 3778 of 11003

Sorry, you'll probably have to go into the folder in that case, highlight all the items that you want to delete (either drag over them or hold the Ctrl key while you click them individually) and then delete the items.

edit: Looks like you sussed that out yourself anyway

Snip - 01 Oct 2005 19:58 - 3779 of 11003

I had a horrible day of disconnections again. I even ordered a new modem and connected direct to the master socket etc. Then suddenly I find I`m online for 41 minutes so far. I just found out that there was a bt wholesale outage which is now resolved. Does anyone know if an outage can cause disconnections?

Spaceman - 01 Oct 2005 21:15 - 3780 of 11003

Snip, your symptoms sound as though your line is not capable of holding sync on ADSL reliably , its probably out of spec for 2MB. A better router MAY help but I think you may need to downgrade to 512k if the new one you have ordered is a similar spec to your existing one I would suggest that your wasting money, even if its a high spec one (like Draytek) then you may still be wasting your money ;-(

BT wholesale outage can cause disconnections but unlikely to be like the ones your getting, you would probably just lose the link for a while and then it would come back.

Mega Bucks - 02 Oct 2005 12:02 - 3781 of 11003

Just bought a 512 mb sd card and want to copy a programme to it from cd called TomTom 5 from it,it sees the programme on cd but when i go to transfer it to sd card it comes up with the message (Unable to create folder New Folder,The media is write protected ) what does this meen and how do we get around it ???? Im running win xp home and on the side of the sd card there is a lock switch which you slide to lock the disc i guess and yes have tried sliding it both ways and tried again to copy it !!!

Any ideas please !!!!

TIA

Rick...

Priscilla - 02 Oct 2005 12:20 - 3782 of 11003

snip, thanks for the hug! I have the same experience as you with intermittent outages and I'm damn sure the prob is with BT and the upgrade to 2mb. Some days it's fine and others I struggle to get a solid line until about 11am, suggesting they are working in the exchange. Of course they deny it. But I don't think the answer lies in anything we can do. (Though that little software patch did help!)

Richgit69 - 02 Oct 2005 13:30 - 3783 of 11003

How do I connect 1 pc with windows xp to a pc with windows 98se on it, my network card worked great until i put xp on ;-(

skg83239 - 02 Oct 2005 13:41 - 3784 of 11003

Richgit69,
There should be no problem connecting to 98se.
You need to check the usual, (firewall, cross over cable if peer-peer, common protocols, share restrictions)

skg

Richgit69 - 02 Oct 2005 14:45 - 3785 of 11003

skg83239, thanks ;-)

I dont know how I did it but got 75% of it working ;-) I can see both PC's and transfer from XP to 98se no problems, however I want to transfer files from 98se to XP, and keep getting access denied ;-( anythoughts

update:
forget to set access change files on xp pc ;-)

Spaceman - 02 Oct 2005 20:42 - 3786 of 11003

Rick, re SD card, for the cards with write protect switches what you have done should work. Does the card have anything else on it? could it be that it does not have enough empty space? sometimes the error messages are wrong !

snip and others with similar ADLS problems at 2MB, I know its not what you want to hear but people here have given you very good advice (some of them, not me! even know what they are talking about !!!), if your line is out of spec and cant reliably hold sync you will get exactly the symptoms you describe. You may need to downgrade to get a reliable connection.

Mega Bucks - 02 Oct 2005 20:59 - 3787 of 11003

Tim,this was a brand new card,found out if i cleaned the contacts it was able to read and write information on to it,but i understand that not all cards are accepted by some bits of kit !!!!

Object of the excercise was to install TomTom 5 on my SatNav instead of Destinator !!!
have returned the card and have a Kingston one in exchange :-) will try again tomorrow.

Rick...

Fred1new - 04 Oct 2005 17:10 - 3788 of 11003

Can anyone tell me if there is conflict with using Moneyam and GOOGLE or Yahoo search engines?

IanT(MoneyAM) - 04 Oct 2005 17:13 - 3789 of 11003

Fred,

Google and Yahoo are search engines and do not interact with or have a conflict with any other page.

If you are talking about the downloadable toolbars available from both, the only conflict you may come across using them on your browser will be if you enable the pop up blocker on them, which could restrict acess to certain parts of the site which work as pop ups, such as requesting trades by pressing the 't' icon on the stockwatch page.

Ian

BRESIE - 04 Oct 2005 19:49 - 3790 of 11003

I have been running Pipex broadband for 2 years in my office and we connect all the computers 12 in all through a wireless network paying 80 per month for unlimited usage.We have always had problems with staying connected and the excuses from Pipex are blamed on the Bt phone line or the wireless router. As this seems to be a common problem after reading some of the previous posts am I right in thinking that if I cable the building with a Cat 6 cable system that will handle all our phone and data being offered by Bt linked to a new digital phone system that our problems will still be the same because our BT line cannot run our 2 mb that we have from Pipex.Oh we were quoted the same system by a company called 4com for 13000 where BT are quoting 3000 to 4000 depending on site survey.

Fred1new - 04 Oct 2005 20:23 - 3791 of 11003

IAN Thank you. I have had stability for to long I think. I was using the machine myself only until ne of my daughers arrived home a short while ago.



Well you got to blame somebody. :-@ @ @

Spaceman - 04 Oct 2005 22:45 - 3792 of 11003

Bresie, it would be nice if it was as simple as that ;-)

Its very difficult to be certain what is causing your problems, your network is more extensive than most people have at home and the problems could be caused by your network or router. Wireless in particular is not as reliable as wired and it is also slower although for many people speed is not the issue. I do not know to much about IP telephony which I assume is what is being offered by BT but the use of standard structured cabling to handle data and telephony is now very common in businesses. In addition we are also now moving to power also being provided via the structured cabling and the network devices, in the future this should lead to a much tidier office with far fewer powerpacks all over the place.

I am not sure of the cost arguments in your case and I cant advise on the merits of the proposed solutions, If it was me I would use a wired network anyway as it has many advantages (speed, security, reliability etc etc), I might also provide limited wireless access to the network (via a Wireless AP) You might want to consider having an additional link to provide backup if your business has become very reliant on the internet but if you do look at that you should ensure that its is provided separately so for example a failure in a single cable cannot cause both to go down.

I would also try and get your link to the ISP tested to ensure that it is within spec for the service speed you have. It may be worth finding a specialist company to check this.

As always with business requirements the situation is potentially far more complex and involves looking at the risks and benefits and the contingency requirements, the capital costs and the run and maintain costs may be insignificant compared to the potential business costs of system failure.

However it is the case that some people who are now using 2MB (and higher speed ADSL) are running it with local loop cabling (normally from BT) that is not good enough to run at that speed reliably, problems they experience are probably caused by that rather than anything else. To some extent it is possible to minimise these affect for example by using high spec routers but in the end if the line is out of spec for the service you will not get a reliable service.

BRESIE - 05 Oct 2005 07:30 - 3793 of 11003

Thanks tim
So it is suck it and see with the cable as the savings on the phone lines will pay for it over 3 years or so and the system will add value to the building if I sell it
BT have offered to undercut Pipex by 10 per month but it sounds as if they are more unreliable that pipex

Kayak - 05 Oct 2005 08:14 - 3794 of 11003

If you want cheaper connection, PlusNet are only 34.99 for a 2Mb business connection, more reliable than Pipex in my experience but it won't necessarily fix your disconnection problems.

Spaceman - 05 Oct 2005 08:36 - 3795 of 11003

Bressie,
Re the reliability, I might be wrong on this but my experience is variable !

I currently have 3 ADSL links, one each from Demon, Tesco and PlusNet. The PlusNet link is very new and replaced a BT Business broadband link which itself replaced a BT Yahoo link. The Demon and PlusNet links are 2MB the others are or were 512K.

My experience has been that the ADSL itself has been rock solid from BT/Yahoo, Demon, Tesco and plusNet (only had that for a week), the BT Business service was terrible from the day it was installed to the day I threw it out last week. The ISP service has been very good from Tesco (no problems) variable with BT (mail not reliable, usenet poor) and so far very good with PlusNet (nice user web pages with good fault and status pages). I have recently been very disappointed with Demon, I have been with them since 1993 and they have had several very serious mail problems recently and they have been very bad at sorting them out, they also made a huge and costly error with my subscription which has still not been completely sorted out.

However I know several people with BT ADSL who have always had a good service, my feeling is that it if you get a badly setup connection of if your exchange has problems its difficult to get is sorted out, all of the providers I have spoken to about faults seem to do everything they can to imply that the problem is not with them its only when you have exhausted all other options that they really take it seriously and even then I am not convinced that half of the engineers know what they are doing.

So I guess my summary is that there is a degree of luck involved, with ADSL I have been lucky more often than not!

PS Kayak, so far I am very impressed with PlusNet.

brianboru - 05 Oct 2005 10:19 - 3796 of 11003

Bressie,
With many adsl routers you can read the line quality - this ought to give a clue to the ability of the line to lock and hold 2Meg.
Maybe if you find and publish the findings here someone may be able to comment.

BB

Seymour Clearly - 05 Oct 2005 21:34 - 3797 of 11003

edit - double post
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