If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Ian
Yellow strip price on BP. & LLOY does not match underlying orders!!!!!!!!
P

bhunt,

We are just doing a restart can you refresh your screen in a munute or so please?

Ian

sorted - thanks

Apologies for that - if you refresh all level 1 and level 2 should now be fully operational,

Ian

Ian
Rogue buy order on BOOT.
p

Photo,

I will take a look into it,

Ian

Ian,
GFM the bid offer prices on my terminal live prices are zero..I have refreshed several times.
Di

Dynamite,

We are about to do another restart to see if this clears the problem,

Ian

ok

Dynamite,

Can you try a refresh now please?

Ian

Photo,

refresh and the rogue should now be gone

Ian

Yes,thanks Ian

That's better and you made the price go up too! :-)

Sorry Ian but another rogue buy order,GSK 1461
P

photo,

I take a look,

Ian


EDIT: Photo, the rogue on GSK is proving a little difficult to remove at the moment - I will update you when I have been able to resolve it,

Ian

Thanks Ian

IanT,
the totals in TRADES colums seem to keep skipping then re starting. eg RTD,PMK
are you aware and can it be corrected?. Graeme.

GRAEME,

I Will take a look into this but it may be due to the restarts we did earlier this morning in which case it cannot be rectified.

I will get back to you,

Ian

ian, there's still no news ticker showing on pxs when they release an rns.

bosley,

I will again report this to our suppliers - it may be down to the problems they were having at the start of the week, or it may be a mislabelling issue.

Ian