Crocodile
- 16 Dec 2002 03:59
IanT(MoneyAM)
- 04 Oct 2005 17:13
- 3789 of 11003
Fred,
Google and Yahoo are search engines and do not interact with or have a conflict with any other page.
If you are talking about the downloadable toolbars available from both, the only conflict you may come across using them on your browser will be if you enable the pop up blocker on them, which could restrict acess to certain parts of the site which work as pop ups, such as requesting trades by pressing the 't' icon on the stockwatch page.
Ian
BRESIE
- 04 Oct 2005 19:49
- 3790 of 11003
I have been running Pipex broadband for 2 years in my office and we connect all the computers 12 in all through a wireless network paying 80 per month for unlimited usage.We have always had problems with staying connected and the excuses from Pipex are blamed on the Bt phone line or the wireless router. As this seems to be a common problem after reading some of the previous posts am I right in thinking that if I cable the building with a Cat 6 cable system that will handle all our phone and data being offered by Bt linked to a new digital phone system that our problems will still be the same because our BT line cannot run our 2 mb that we have from Pipex.Oh we were quoted the same system by a company called 4com for 13000 where BT are quoting 3000 to 4000 depending on site survey.
Fred1new
- 04 Oct 2005 20:23
- 3791 of 11003
IAN Thank you. I have had stability for to long I think. I was using the machine myself only until ne of my daughers arrived home a short while ago.
Well you got to blame somebody. :-@ @ @
Spaceman
- 04 Oct 2005 22:45
- 3792 of 11003
Bresie, it would be nice if it was as simple as that ;-)
Its very difficult to be certain what is causing your problems, your network is more extensive than most people have at home and the problems could be caused by your network or router. Wireless in particular is not as reliable as wired and it is also slower although for many people speed is not the issue. I do not know to much about IP telephony which I assume is what is being offered by BT but the use of standard structured cabling to handle data and telephony is now very common in businesses. In addition we are also now moving to power also being provided via the structured cabling and the network devices, in the future this should lead to a much tidier office with far fewer powerpacks all over the place.
I am not sure of the cost arguments in your case and I cant advise on the merits of the proposed solutions, If it was me I would use a wired network anyway as it has many advantages (speed, security, reliability etc etc), I might also provide limited wireless access to the network (via a Wireless AP) You might want to consider having an additional link to provide backup if your business has become very reliant on the internet but if you do look at that you should ensure that its is provided separately so for example a failure in a single cable cannot cause both to go down.
I would also try and get your link to the ISP tested to ensure that it is within spec for the service speed you have. It may be worth finding a specialist company to check this.
As always with business requirements the situation is potentially far more complex and involves looking at the risks and benefits and the contingency requirements, the capital costs and the run and maintain costs may be insignificant compared to the potential business costs of system failure.
However it is the case that some people who are now using 2MB (and higher speed ADSL) are running it with local loop cabling (normally from BT) that is not good enough to run at that speed reliably, problems they experience are probably caused by that rather than anything else. To some extent it is possible to minimise these affect for example by using high spec routers but in the end if the line is out of spec for the service you will not get a reliable service.
BRESIE
- 05 Oct 2005 07:30
- 3793 of 11003
Thanks tim
So it is suck it and see with the cable as the savings on the phone lines will pay for it over 3 years or so and the system will add value to the building if I sell it
BT have offered to undercut Pipex by 10 per month but it sounds as if they are more unreliable that pipex
Kayak
- 05 Oct 2005 08:14
- 3794 of 11003
If you want cheaper connection,
PlusNet are only 34.99 for a 2Mb business connection, more reliable than Pipex in my experience but it won't necessarily fix your disconnection problems.
Spaceman
- 05 Oct 2005 08:36
- 3795 of 11003
Bressie,
Re the reliability, I might be wrong on this but my experience is variable !
I currently have 3 ADSL links, one each from Demon, Tesco and PlusNet. The PlusNet link is very new and replaced a BT Business broadband link which itself replaced a BT Yahoo link. The Demon and PlusNet links are 2MB the others are or were 512K.
My experience has been that the ADSL itself has been rock solid from BT/Yahoo, Demon, Tesco and plusNet (only had that for a week), the BT Business service was terrible from the day it was installed to the day I threw it out last week. The ISP service has been very good from Tesco (no problems) variable with BT (mail not reliable, usenet poor) and so far very good with PlusNet (nice user web pages with good fault and status pages). I have recently been very disappointed with Demon, I have been with them since 1993 and they have had several very serious mail problems recently and they have been very bad at sorting them out, they also made a huge and costly error with my subscription which has still not been completely sorted out.
However I know several people with BT ADSL who have always had a good service, my feeling is that it if you get a badly setup connection of if your exchange has problems its difficult to get is sorted out, all of the providers I have spoken to about faults seem to do everything they can to imply that the problem is not with them its only when you have exhausted all other options that they really take it seriously and even then I am not convinced that half of the engineers know what they are doing.
So I guess my summary is that there is a degree of luck involved, with ADSL I have been lucky more often than not!
PS Kayak, so far I am very impressed with PlusNet.
brianboru
- 05 Oct 2005 10:19
- 3796 of 11003
Bressie,
With many adsl routers you can read the line quality - this ought to give a clue to the ability of the line to lock and hold 2Meg.
Maybe if you find and publish the findings here someone may be able to comment.
BB
Seymour Clearly
- 05 Oct 2005 21:34
- 3797 of 11003
edit - double post
Seymour Clearly
- 05 Oct 2005 21:35
- 3798 of 11003
Got this email from Pipex which some may find helpful, it reiterates some of the points mentioned by our learned friends on here.
There are many reasons why your connection may drop so we require a number of diagnostic checks to be performed before accurately diagnosing a fault.
PIPEX do not deliberately disconnect its customers unless they are subscribed to one of the PIPEX Xtreme Solo Lite Solutions and you reach your Monthly Bandwidth Quota but you would be able to re-connection but with a reduced connection speed.
The first step is to ascertain whether the ADSL light flashes or goes out when the connection drops and if there is a pattern to the disconnections.
IF THE ADSL LIGHT STATUS CHANGES:
1. Unplug all telephone devices on your phone line including extension cables and set-top digital television boxes. Plug the modem and one Micro Filter into your main BT phone point (usually located by the front door). Swap the Micro Filters over to ensure you do not have a faulty Micro Filter. If only one Micro Filter causes the problem, then it is likely that it is faulty and if within warranty and we supplied it to you, we can replace it for you. To view the PIPEX Returns Policy please visit http://www.pipex.net/legal/returns/
The basic configuration of your wiring should be as follows:
Main Telephone Socket - Micro Filter - Modem/Router - PC
2. If you are using an ADSL Modem, re-install the modem drivers and download the latest drivers from the modem manufacturers website.
If you are using a router, it may be useful to reset the router to Factory defaults. Instructions on how to do this should be provided in documentation that came with your router. Once done, re-configure the router and then re-test ensuring there are no Idle Time Out settings.
3. If possible, try your modem on a different computer or try another modem and Micro Filter on the same line. Another good test to carry out is to try your ADSL equipment on a known working ADSL line to rule out any of your equipment being faulty.
4. Check if there are any patterns to the disconnections, do the dropped connections happen at a certain time of the day or when the telephone is use?
IF THE ADSL LIGHT DOESNT CHANGE
1. Check if the disconnections happen when you are on a certain website or when you are using a particular software package.
2. Do you get the same problem if you leave your connection idle with no traffic being passed?
3. Have you recently checked for viruses on your computer? One of the biggest threats to PC's in todays world are viruses. If you have good scanning software, please run a full check on the machine and check for any viruses which could be causing the problem. If none are found, we can move onto checking the line itself.
Disconnect from the internet and then change your username to which you connect up to the
internet with.
Please enter it as:
bt_test@startup_domain
The password box should be left blank or if your router asks you for a password, simply enter 'adsl'.
You will not be able to browse webpages on this log in apart from the BT Test page which is www.bt.net/digitaldemo or http://193.113.211.125/digitaldemo.
When connected with this username, please test the connection and check for any patterns with the drop outs. If the drop outs continue then we will need to send the fault to BT.
At this stage, we require you to phone the support team on: 0845 077 8324. This is because we are unable to raise faults to BT by email as we need to run line tests with the equipment plugged in and someone on site.
We will also ask you the following questions so please have the answers available to us.
1. What times are connections dropping?
2. How often are you getting disconnections?
3. Are there any patterns to the dropped connections?
4. What are the light status on your equipment when the connection drops?
5. Are you uploading anything when the connection drops?
6. Are you going to any particular sites when the connection drops?
7. Does the connection drop when idle?
8. Do you need to reboot your equipment when the connection drops to be able to re-establish a connection?
9. Do you get any error codes when trying to re-connect?
10. Do you get dropped connections when there is an in/outbound call to your premises?
I hope this was helpful and we look forward to hearing from you soon.
Snip
- 06 Oct 2005 06:41
- 3799 of 11003
voyager does appear to be an unreliable modem. I changed to a speedtouch 330 and haven`t had any dropped connections over two days. I noticed that bt are no longer selling the voyager 105
kernow
- 06 Oct 2005 08:53
- 3800 of 11003
I have a wireless router. The connected speed seems to vary anywhere from 50 odd MBs down to 11 during the day. Is this normal? I'm assuming it is a bandwidth issue with my ISP - onetel?
Also the reason I noticed was I wanted to check if their promised upgrade to 2mb had taken place but I can't seem to find a line speed figure?
brianboru
- 06 Oct 2005 14:47
- 3801 of 11003
I'm looking for some general advice. My GF spends a lot of time in hotel bedrooms (she's a rep, or so she says ;-).
Anyway she's splurged out and bought a 399 ibm thinkpad r50 laptop from Staples and want's to connect to her email on BT Yahoo when in the various hotels. I'm now lumbered with the task of setting it up.
The question is what to? The laptop has a wireless connection but do hotels supply wireless connectivity? And how would I set it up so she can just point, click and connect (lovely as she is her knowledge of computers is err.. not good and that's being kind).
Or do I set it up for modem dial out? She's on BT broadband at home and presumably she can connect to her account on dial up I pressume?
Sorry to bother folk but I never stay in hotels these days so haven't a clue what reps etc. do to connect or what hotels offer.
Cheers in advance.
optomistic
- 06 Oct 2005 14:53
- 3802 of 11003
brianboro, ideal opportunity to join your girlfriend in the hotel bedrooms....just to see how the laptop connects...... sorry I can't help you with the technicals :-)
opto
Kayak
- 06 Oct 2005 16:14
- 3803 of 11003
kernow, no that is the wireless speed and is to do with the transmission between the base station and the client computers, dependent on local conditions. You can do things like try siting the base station aerial away from metal objects, in a higher place, etc. etc. The manufacturer's instructions will have some more suggestions.
Somewhere in the router stats it should give you the connection speed, should be 2272kb for 2Mb/s.
kernow
- 06 Oct 2005 17:38
- 3804 of 11003
Kayak - thanks very much for this advice. I've been able to check my broadband speed and it has not been upgraded. The variable connection speed to the router is a puzzle though - I don't move anything but still see variations. No matter as it is at least an order of magnitude quicker than the ADSL end.
kernow
- 06 Oct 2005 17:46
- 3805 of 11003
Brianboru - The best solution for me was to buy a 3G data card (O2 or Vodaphone). This simply slots into the laptop and connects either via 3G (fast) or if not available then GPRS - reasonable for e mail and limited browsing. Some hotels, airports, stations etc have wireless networks but they are not the same and you need to subscribe in order to get connected. My data card works pretty much anywhere - even abroad so is convenient though not too cheap - various tarrifs are available. The great advantage is you pay for data downloaded not time elapsed, so you can leave the connection on e.g. for e mail all the time at little cost.
Kayak
- 06 Oct 2005 19:23
- 3806 of 11003
kernow, you could be seeing interference from base stations in other people's houses nearby. Try using a different channel.
skg83239
- 06 Oct 2005 20:38
- 3807 of 11003
Brian,
I don't have a BT/Yahoo a/c but many ISPs won't let you send mail unless you are connected to them directly. Some ISPs offer SMTP (outgoing mail) authentication.
I have a vodafone mail account (available to contract customers) which I use for outgoing mail while I'm roaming.
skg
kernow
- 06 Oct 2005 21:04
- 3808 of 11003
Kayak - thanks again. Will fiddle over the w/e.