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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 04 Oct 2005 08:56 - 3796 of 7315

photo,

I take a look,

Ian


EDIT: Photo, the rogue on GSK is proving a little difficult to remove at the moment - I will update you when I have been able to resolve it,

Ian

Photomad - 04 Oct 2005 09:12 - 3797 of 7315

Thanks Ian

GRAEME.ALEXANDER - 04 Oct 2005 12:10 - 3798 of 7315

IanT,
the totals in TRADES colums seem to keep skipping then re starting. eg RTD,PMK
are you aware and can it be corrected?. Graeme.

IanT(MoneyAM) - 04 Oct 2005 12:28 - 3799 of 7315

GRAEME,

I Will take a look into this but it may be due to the restarts we did earlier this morning in which case it cannot be rectified.

I will get back to you,

Ian

bosley - 05 Oct 2005 12:51 - 3800 of 7315

ian, there's still no news ticker showing on pxs when they release an rns.

IanT(MoneyAM) - 05 Oct 2005 12:53 - 3801 of 7315

bosley,

I will again report this to our suppliers - it may be down to the problems they were having at the start of the week, or it may be a mislabelling issue.

Ian

maddoctor - 05 Oct 2005 12:59 - 3802 of 7315

Ian , in your site and suddenly a pop-up for advfn appeared , somebody playing???

IanT(MoneyAM) - 05 Oct 2005 13:04 - 3803 of 7315

maddoctor,

The only thing I can think of is if you were in a BB post that had a link to them in there. Do you know where you were on the site when it happened?

Ian

maddoctor - 05 Oct 2005 13:06 - 3804 of 7315

Ian , on the investors side but did not press any link - surprised because my software should block pop ups , no big deal just thought you might be interested?

IanT(MoneyAM) - 05 Oct 2005 13:07 - 3805 of 7315

Maddoctor,

Thanks for letting me know - I have not been able to reproduce it myself, did it just happen when you entered the investors room, or on a specific thread?

Ian

maddoctor - 05 Oct 2005 13:09 - 3806 of 7315

Ian , browsing around the threads but not sure which one now but one near the top

IanT(MoneyAM) - 05 Oct 2005 13:11 - 3807 of 7315

Maddoctor,

Thanks again, looks like it was off the triplearc thread from a chart in there. We have sorted it out,

cheers

Ian

maddoctor - 05 Oct 2005 13:13 - 3808 of 7315

Ian , glad to be of assistance , was in there

dell314 - 05 Oct 2005 13:24 - 3809 of 7315

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Ian

Due to the changes detailed at the top of this page, I have found myself watching inert Level2 screens on a couple of occasions, without realising(usually after one of the other pages has requested me to login again for some reason).
Because I usually tile several L2 windows into a small area and just have the order strips showing, I am unable to see the connection status, without having L2 screens much larger than I want them.
As a relatively easy improvement, could you move the status "traffic light" icon(but not the accompanying text) to a position between the "BUY ORDERS" and "SELL ORDERS" titles?
I'll then know at all times whether my L2 is alive or dead, without anything OTT intruding on the useful info.

Rgds
dell

IanT(MoneyAM) - 05 Oct 2005 13:31 - 3810 of 7315

dell, you may have already tried this but have you tried selecteing the small function on L2 which gives you a smaller view which you could then minimise even more to just include the parts you want and the traffic light?

Ian

dell314 - 05 Oct 2005 14:07 - 3811 of 7315

Ian - I have tried using "small" size for my L2 windows but, unless you've changed it recently, you then lose the option to view trade details, without having to change and then wait for a standard window to load up.

My own approach is to reduce a standard L2 window and then quickly drag it to a larger size, if I want to look at trades or other figures in more detail.

It's what works best for me, anyhow, and I thought moving the status icon would enable myself and anyone else using reduced windows to always know if their window is live.

Cheers,
dell

IanT(MoneyAM) - 05 Oct 2005 14:10 - 3812 of 7315

dell,

I will pass this onto the developers to see whether it is something they can change at some point in the future,

Ian

dell314 - 07 Oct 2005 07:25 - 3813 of 7315

Ian - Can you give UK-wire a prod again please, as about 80% of Regulatory News is missing, this morning.

Cheers,
dell

IanT(MoneyAM) - 07 Oct 2005 07:27 - 3814 of 7315

dell,

Already prodded our supplier - sorry should have let you know.

There does seem to be a lack of RNS which they are now looking into for me - I will update you as soon as our supplier gets back to me,

Ian

mackem - 07 Oct 2005 15:51 - 3815 of 7315

Ian :

Can you not change the squelch facility in such a way that you dont even
see the threads started by posters you have "squelched"

I have squelched suehelen and haystack, 2 very not well liked posters from
advfn yet their thread titles still show up on the screen.

I know advfn does it so you never see them again, can you do the same ?
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