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Maintenance: Site downtime Friday 6th August @ 23:45.     

TullettJ (MoneyAM) - 05 Aug 2004 13:18

Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

LEEWINK - 13 Aug 2004 09:44 - 382 of 616

Another day of wrong prices, whats happening here ???
Is this the good new server ???
Could this not of been done over a weekend ???

coupla hundred quid a year to get this !!

i've got to explain the markdown on "other" bb's, when it hasn't even dropped !!

IanT(MoneyAM) - 13 Aug 2004 09:47 - 383 of 616

LEEWINK,

Please accept my apologie sfor any errors - have you got any specific examples that we could take a look at?

We did actually make the change over the weekend, but as you are aware we havce encountered problems this week.

JOnathan and our developers have been working to resolve these issues and we hope to have all of the bugs ironed out as soon as possible.

REgards

Ian

LEEWINK - 13 Aug 2004 10:02 - 384 of 616

It is NML also, marked down when its not, prices the same as yest, my stockwatch in total, some 20 companies or so, does not refresh and clear all trades as normal every morning anymore.

As the saying goes "why change it when it aint broke" ??

IanT(MoneyAM) - 13 Aug 2004 10:11 - 385 of 616

LEE<

I will make JT aware of these issues,

Regards,

Ian

Abbie2u - 13 Aug 2004 10:54 - 386 of 616

I do not pay anything as I get my information elsewhere.I can not understand
why you are paying for something you are not receiving : and being so pleasant/
unassertive about it.

TullettJ (MoneyAM) - 13 Aug 2004 10:54 - 387 of 616

LEEWINK,

We are narrowing down the problem, however can you highlight a few other stocks you have noticed with incorrect prices?

thanks,
J.

TullettJ (MoneyAM) - 13 Aug 2004 10:55 - 388 of 616

Abbie2u,

If you get your information else where, why do you come here? (just out of interest...)

J.

Abbie2u - 13 Aug 2004 10:58 - 389 of 616

Investor room

TullettJ (MoneyAM) - 13 Aug 2004 11:01 - 390 of 616

Abbie2u,

Fair enough.

Abbie2u - 13 Aug 2004 11:04 - 391 of 616

Thank you TullettJ

LEEWINK - 13 Aug 2004 11:06 - 392 of 616

just the "zero'ing" in the mornings of trades should sort it.

GRAEME.ALEXANDER - 13 Aug 2004 11:22 - 393 of 616

TulletJ
Its Friday the 13th and all is well at my end .Thanks.

qklink - 13 Aug 2004 15:04 - 394 of 616

tulletj
Everything fine for me except certain RNS usually interim or final results. For instance try reading todays RNS at 11:43 on crosby capital ptns.
advice please.
regards qklink

IanT(MoneyAM) - 13 Aug 2004 15:07 - 395 of 616

qklink,

Thanks for this it does appear that these RNS stories are appearing in minature - I will get the guys to take a look.


Ian

TullettJ (MoneyAM) - 13 Aug 2004 15:23 - 396 of 616

Graeme.Alexander,

Good. Lets hope it remains that way :)

TullettJ (MoneyAM) - 13 Aug 2004 15:51 - 397 of 616

All,

The streaming chart applet now works under the MS VM again (no need to upgrade to the Sun Java VM, or keep it enabled if you have)

Please go to the streaming chart page and hold the ctrl key while clicking on 'refresh' to start running the new version.

Ill cross that off the list.

J.

gavdfc - 13 Aug 2004 16:18 - 398 of 616

Streaming prices not working here, blank grey screen.

IanT(MoneyAM) - 13 Aug 2004 16:20 - 399 of 616

gavdfc,

This would intimate that you are struggling to download the applet - can you try a forced refresh CTRL + F5 and if that doesn't work, would you please try a restart on your PC?

Ian

gavdfc - 13 Aug 2004 16:21 - 400 of 616

Tried that but still no joy, been working fine all day up until now.

gavdfc - 13 Aug 2004 16:22 - 401 of 616

Now getting the main screen with status:connecting to stream but no prices showing.
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