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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

ThePublisher - 16 Nov 2005 18:04 - 3851 of 11003

"Rasautou"

I always use Google when I find a file that worries me.

My quick glance at Google put my mind at rest. What do you feel?

TP

Fundamentalist - 17 Nov 2005 16:37 - 3852 of 11003

Hi guys

A couple of what will probably be stupid questions but ones i cant solve - any help/advice greatfully accepted - TIA

1) the function keys on my keyboard do not work - i am guessing at some point i have inadvertently turned them off - is this possible? and if so how do i turn them back on - it is a wireless microsoft keyboard

2) i have loaded a new programme to my pc however when the program opens up rather than getting the proper log in screen (approx 5inches wide by 3 inches high) all i get is a shrunk down version which just has part of the blue toolbar name and the red cross to close the application. I cannot maximise this pop up and it is approx 1 inch wide by 1/2 inch high. This is effectively meaning i cannot use the programme.

For info I am running dual monitors on a Matrox G650 card, the font size is Normal and the resolution is 1024*768 (though changing this has no impact)

Kayak - 17 Nov 2005 19:44 - 3853 of 11003

Fundy

1. Check that the keyboard is correctly named in the System Devices, if not reinstall the driver for it.

2. Try dragging one of the corners of the window and see if they work to make it bigger.

Fundamentalist - 17 Nov 2005 21:08 - 3854 of 11003

Kayak

thanks

yes its correctly named and ive already reinstalled the drivers and no dragging a corner doesnt works

Spaceman - 17 Nov 2005 22:49 - 3855 of 11003

Fundy,
Re the keyboard, not sure which Functions keys do you mean? Does the wireless keyboard come with an application thats assigns actions to the keys? Also look for a key called F-Lock !

Re the other problem, what is the program? this sounds like a bug in it, check their website to see if its a known problem, they may have a fix.

Fundamentalist - 17 Nov 2005 22:53 - 3856 of 11003

Spacey

thanks for the thoughts - the prob is not with the program (its Scrips!!) - as it runs on my laptop and is also fine if i boot up in safe mode

as for the function keys im starting to think my F Lock key doesnt work - will try and find my old keyboard tomorrow and send that one back

Kayak - 17 Nov 2005 22:58 - 3857 of 11003

Fundy, look at the properties of the shortcut you use the run the program (right click/Properties) and select Run = Maximised.

Spaceman - 17 Nov 2005 22:58 - 3858 of 11003

Fundy, so the problem is with the program an its interaction with your graphics card, in safe more windows uses a different driver. Could be a driver prob with the Matrox. Not sure if they are still issuing updates for the 550 but its worth a look.

Also check to see if MS have issued later drivers/apps for the keyboard they may have fixed the problem for you, then again they may not have !!!

Spaceman - 17 Nov 2005 23:00 - 3859 of 11003

K its bloody cold in 7oaks this evening. Had 3 foxes sitting in my garden when i arrived her a little while ago....

Fundamentalist - 17 Nov 2005 23:02 - 3860 of 11003

thanks guys - will try those

Kayak - 17 Nov 2005 23:02 - 3861 of 11003

Yes -1.3C at the moment and dropping, Spaceman. Great day for wildlife today, saw two partridges and a fox too.

BTW have you seen that old woman on Robyns Way who keeps junk in her front garden!

Spaceman - 17 Nov 2005 23:04 - 3862 of 11003

Kayak, you mean my Mum ;-) yes there are 2 strange houses there is also one thats completely overgrown. I have never seen the old woman though. Of course living at the railway end I dont mix with the posh people down that end ;-)

Seymour Clearly - 17 Nov 2005 23:22 - 3863 of 11003

Evening folks. My broadband has been off for the last couple of days - haven't been at home when Pipex telephone support has been available but hoping to do it tomorrow, but has anyone any bright ideas.

I've plugged the modem/router into the master socket with two different microfilters (different makes as well), only one phone connected, and been accessing it wired and wirelessly and i can't get it to connect at all. Also tried with laptop and desktop. Have also tried a friend's spare ADSL modem and that won't connect to broadband either so I have to assume there's a line fault. Can I bypass Pipex and go straight to BT or does it have to go through Pipex first? And any thoughts anyone or am I on the right lines and just have to continue in my quest?

It's like having your legs chopped off when broadband goes :-((

Spaceman - 17 Nov 2005 23:24 - 3864 of 11003

SC, what lights come on on the router? what model is it? it does sound like a faulty line but it could be that your entering the wrong account info or that their is a problem with your account.

Fundamentalist - 17 Nov 2005 23:35 - 3865 of 11003

Have downloaded new graphics card driver and reloaded - and everything is now fixed - thanks a lot for your help Spacey/Kayak - much appreciated

Seymour Clearly - 17 Nov 2005 23:43 - 3866 of 11003

Spaceman, it's a 3com 3CRWE754G72-A OfficeConnect wireless modem router. The only lights at the moment are the Power and wlan lights, when I use a patch cable to connect a machine the LAN status light comes on, try to connect to the web and nothing happens. I've checked and double checked the account information, done a complete router reset and made sure the correct info is replaced, OK connecting to the Router and bringing up the user menus but the when I click on connect nothing happens! I'm pretty certain it is a line fault but I just wondered if there was something I hadn't done.

Spaceman - 18 Nov 2005 07:04 - 3867 of 11003

SC, when you plug the router/modem into the ADSL connection after a few seconds the sync light should lilght up indicating that the modem has synced the adsl signal on the line, a little while after that the online light should come up indicating that you are logged on to your ISP.

The lan status line you mention just means that an active device is plugged into that port, the WLAN one probably just means that you have configured the wireless.

So It sounds as though you have no ADSL on you line at all. Time to contact your ISP ......

PS when you tried your friends modem did you reconfigure it with your account? if not you would only get the ADSL (often called Line Sync or similar) but not an online (not all have this light) in other words if the account info is wrong it should sync but it wont connect.

Seymour Clearly - 18 Nov 2005 07:07 - 3868 of 11003

OK, thanks Spaceman, I knew that was what the LAN and WLAN status lights meant, but wasn't sure about the other two apart from the fact that they were "something to do with" the ADSL signal. And, yes, I used my account info with my friend's modem. Many thanks (again!) for your trouble.

hilary - 18 Nov 2005 12:31 - 3869 of 11003

One of my kid's PC's has a noisy hard drive.

If we get another hard disk, is it possible (and easy) to copy all the files (including the operating system) onto the new drive and then boot the PC from the new drive? Or would the OS need to be clean installed onto the new drive? Would that be what they call "mirroring"? If so, is there fancy software needed to do it or is it drag and drop?

Spaceman - 18 Nov 2005 14:11 - 3870 of 11003

Hilary, you can do waht you say using programs like Ghost but they are not free. The other alternative is clean install.

Noisy hard drive may last a long while before it breaks but then again....
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