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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Kayak - 31 Oct 2005 10:10 - 3928 of 7315

http://moneyam.uk-wire.com/cgi-bin/articles/200510310700303574T.html

Sometimes works but very slow, sometimes does this.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, alasdair@uk-wire.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.



--------------------------------------------------------------------------------

Apache/1.3.26 Server at moneyam.uk-wire.com Port 80

IanT(MoneyAM) - 31 Oct 2005 12:16 - 3929 of 7315

Kayak,

I will get the guys to take a look,

Ian

TullettJ (MoneyAM) - 31 Oct 2005 12:18 - 3930 of 7315

Kayak,

UKWire are having big problems at the moment it seems, hence the problem with displaying those pages.

J.

Photomad - 31 Oct 2005 13:12 - 3931 of 7315

Ian
Any chance of getting rid of the rogue order on the sell side on LLOY.
P

Stan - 01 Nov 2005 15:40 - 3932 of 7315

The requested URL could not be retrieved

While trying to retrieve the URL: http://moneyam.uk-wire.com/cgi-bin/articles/200510031005060799S.html

The following error was encountered:

Unable to determine IP address from host name for moneyam.uk-wire.com
The dnsserver returned:

No Address records
This means that:

The cache was not able to resolve the hostname presented in the URL.
Check if the address is correct.
Your cache administrator is support.

Generated Tue, 01 Nov 2005 15:40:01 GMT by aluminium.onspeed.com (squid/2.5.STABLE10)

Getting this message Increasingly over the months boys, Is It my end or what do you think?

I got It after trying a link off of the MJW News page.

IanT(MoneyAM) - 01 Nov 2005 15:42 - 3933 of 7315

Stan,

It sounds like it is actually with our suppliers - I will contact them to report it,

Ian

Stan - 01 Nov 2005 15:48 - 3934 of 7315

Thankee Ian.

bhunt1910 - 02 Nov 2005 11:53 - 3935 of 7315

THE Vane RNS not showing up again as news on stockwatch - same old problem !!
Baza

IanT(MoneyAM) - 02 Nov 2005 11:54 - 3936 of 7315

Baza,

I will investigate,

Ian

IanT(MoneyAM) - 02 Nov 2005 12:00 - 3937 of 7315

Baza,

We have found a problem and resolved it - and this should not happen in the future for VML,

Ian

Stan - 03 Nov 2005 10:43 - 3938 of 7315

The requested URL could not be retrieved

While trying to retrieve the URL: http://moneyam.uk-wire.com/cgi-bin/articles/200508090700278802P.html

The following error was encountered:

Unable to determine IP address from host name for moneyam.uk-wire.com
The dnsserver returned:

No Address records
This means that:

The cache was not able to resolve the hostname presented in the URL.
Check if the address is correct.
Your cache administrator is support.

Generated Thu, 03 Nov 2005 10:38:43 GMT by sulphur.onspeed.com (squid/2.5.STABLE10)

I got this off of the BB news page link (archives).

IanT(MoneyAM) - 03 Nov 2005 11:25 - 3939 of 7315

Stan,

We will inform our supplier to look into this,

Ian

Stan - 03 Nov 2005 11:46 - 3940 of 7315

Thanks Ian.

Jules - 03 Nov 2005 15:17 - 3941 of 7315

Ian, is there a problem or is it me. Triying to access L2 thru the terminal but only get blank screens.

IanT(MoneyAM) - 03 Nov 2005 15:23 - 3942 of 7315

Jules,

No problems at this end - can you close the browser and try again? If that doesn't work, it sounds like for some reason your machine is struggling to download the applets - you may need to restart,

Ian

Jules - 03 Nov 2005 15:30 - 3943 of 7315

Ian
having trouble with MAM on more than one computer..... other sites are loading fine.
Iam on BT ... wonderif they are on a go slow:-)

IanT(MoneyAM) - 03 Nov 2005 15:33 - 3944 of 7315

Jules,

Have spoken to Jonathan, there are no problems at all with the site, and he suggests, that it is more than likely a routing problem somewhere between us and you - unfortunately, there is nothing we can do about that as it is beyond our control

Ian

Jules - 03 Nov 2005 15:34 - 3945 of 7315

Ta Ian.. will go and give the BT router a good kick:-)

Photomad - 07 Nov 2005 10:05 - 3946 of 7315

Ian
Any chance of removing the rogue orders on L2 BSY & SPW.
P

IanT(MoneyAM) - 07 Nov 2005 10:05 - 3947 of 7315

Photo,

I will take a look,

Ian
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