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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

dell314 - 16 Nov 2005 10:18 - 3979 of 7315

bhunt - As no one appears to be answering your query yet, I've just tried it out and L2 works fine from the "2" on stockwatch for me.

Rgds
dell

optomistic - 16 Nov 2005 10:44 - 3980 of 7315

lost stockwatch. Just get red cross in top lh corner

optomistic - 16 Nov 2005 11:05 - 3981 of 7315

Stockwatch back, just needed a reboot.

Bullshare - 16 Nov 2005 11:29 - 3982 of 7315

Bhunt; It is to do with yor pop up blocker. You will have to allow all popups from Moneyam

Optomistic: Stockwatch all fine from here

TullettJ (MoneyAM) - 16 Nov 2005 11:58 - 3983 of 7315

Optomistic,

Delete your temporary internet files, that should sort out your stockwatch problem.

J.

Stan - 17 Nov 2005 10:48 - 3984 of 7315

J,

On NG the 'N' Is missing and also the RNS doesn't work, MAM news does work though.Thanks.

PW Carnell - 21 Nov 2005 12:33 - 3985 of 7315

Why arent we getting news updates -one on eme this morning and one on Gpe on Friday.

IanT(MoneyAM) - 21 Nov 2005 12:35 - 3986 of 7315

PW Carnell,

We these on the news page, but not on the stockwatch or were they missing altogether?

I will speak to our suppliers and technical huys to take a look,

Ian

PW Carnell - 21 Nov 2005 12:46 - 3987 of 7315

Neither I think Ian but they were definitely on your competitors site.

IanT(MoneyAM) - 21 Nov 2005 12:49 - 3988 of 7315

PW,

The EME story (RNS) is showing on our news page, however, it is not on our stockwatch page - I will get the guys to take a look into this and speak to the supplier,

Ian

bhunt1910 - 21 Nov 2005 16:38 - 3989 of 7315

anyone else lost share watch and level 2 ??

Bullshare - 21 Nov 2005 16:40 - 3990 of 7315

B: All seems fine here

bhunt1910 - 21 Nov 2005 16:42 - 3991 of 7315

Still down my end - I will log off and back on again

Roro - 21 Nov 2005 16:51 - 3992 of 7315

I have lost stockwatch as well

chocolat - 21 Nov 2005 16:52 - 3993 of 7315

Still foggy up here.

forest - 21 Nov 2005 16:53 - 3994 of 7315

No stockwatch.

bhunt1910 - 21 Nov 2005 16:55 - 3995 of 7315

Just re booted and logged back in - still no stockwatch or level 2 - looks like a server problem to me cos other bits are working

Baza

TullettJ (MoneyAM) - 21 Nov 2005 16:55 - 3996 of 7315

Can you post the contents of your Java Console here so I can see what could be causing it?

TullettJ (MoneyAM) - 21 Nov 2005 17:04 - 3997 of 7315

Anybody?

I'm unable to reproduce the problem here :(

chocolat - 21 Nov 2005 17:05 - 3998 of 7315

Sorry TJ - wouldn't know where to look :(
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