Final Results Part1.
Final Results Part2.
Key highlights
'In 2011, we established our longer term strategy for the Group, acted quickly and decisively to mitigate the effects of a challenging environment and put in place the right foundations to deliver on our objectives over the next 3 - 5 years, whilst continuing to support the UK economy. Using the framework set out in our Strategic Review, we accelerated strengthening our balance sheet, decreasing risk and reducing costs. The investments we made behind our brands, distribution, customer relationships and people have strengthened our franchise, and created new opportunities which will enable us to realise over time the Group's full potential for growth.'
Antonio Horta-Osorio
Group Chief Executive
GOOD PROGRESS AGAINST STRATEGY CREATING NEW OPPORTUNITIES FOR GROWTH
· Balance sheet further strengthened
- Capital position strengthened: Core tier 1 capital ratio of 10.8 per cent, improved by 60 basis points.
- Strong deposit growth: customer deposits (excluding repos) increased 6 per cent to £406 billion.
- Funding position significantly improved: wholesale funding reduced to £251 billion, down 16 per cent.
- Strong progress against term funding objectives with £35 billion of wholesale term issuance.
- Loan to deposit ratio substantially improved to 135 per cent (31 December 2010: 154 per cent).
· Reshaping our business portfolio: reducing risk, focusing on the core, and exiting non-core areas.
- Substantial non-core asset reduction of £53 billion to £141 billion.
- Conservative approach to, and prudent appetite for, risk fully embedded across the business.
- Increased focus on the core business, while substantially decreasing non-core assets.
- Announced exit from operations in seven overseas countries.
· Simplifying the Group: reducing costs and creating a new operational model.
- Integration successfully executed, realising annual run-rate savings of more than £2 billion.
- Strong initial progress on delivery of simplification initiatives, using our proven capabilities from Integration.
- Simplification run-rate cost savings of £242 million at end 2011.
· Invest to be the best bank for our customers: creating new opportunities for growth.
- Successful launch of multibrand strategy, including relaunch of Halifax as a challenger brand.
- Support for Small and Medium-sized Enterprises (SMEs) strengthened: Merlin commitments exceeded, and Commercial loan growth of 3 per cent against UK market down 6 per cent.
- Good bancassurance progress with Retail and Commercial (SME) customers.
- Increased market shares in key, capital-light Wholesale products, facilitated by Arena platform.
- New Wealth propositions developed covering 80 per cent of customers, and processes simplified.