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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

bhunt1910 - 21 Nov 2005 16:38 - 3989 of 7315

anyone else lost share watch and level 2 ??

Bullshare - 21 Nov 2005 16:40 - 3990 of 7315

B: All seems fine here

bhunt1910 - 21 Nov 2005 16:42 - 3991 of 7315

Still down my end - I will log off and back on again

Roro - 21 Nov 2005 16:51 - 3992 of 7315

I have lost stockwatch as well

chocolat - 21 Nov 2005 16:52 - 3993 of 7315

Still foggy up here.

forest - 21 Nov 2005 16:53 - 3994 of 7315

No stockwatch.

bhunt1910 - 21 Nov 2005 16:55 - 3995 of 7315

Just re booted and logged back in - still no stockwatch or level 2 - looks like a server problem to me cos other bits are working

Baza

TullettJ (MoneyAM) - 21 Nov 2005 16:55 - 3996 of 7315

Can you post the contents of your Java Console here so I can see what could be causing it?

TullettJ (MoneyAM) - 21 Nov 2005 17:04 - 3997 of 7315

Anybody?

I'm unable to reproduce the problem here :(

chocolat - 21 Nov 2005 17:05 - 3998 of 7315

Sorry TJ - wouldn't know where to look :(

TullettJ (MoneyAM) - 21 Nov 2005 17:07 - 3999 of 7315

chocolat,

In the tools menu...

Can you try deleting your temporary internet files (tools / internet options) and seeing if that improves the situation?

J.

chocolat - 21 Nov 2005 17:10 - 4000 of 7315

Okeydoke, hang on then

chocolat - 21 Nov 2005 17:16 - 4001 of 7315

Didn't seem to work - so I'm going to try a disc clean up

chocolat - 21 Nov 2005 17:18 - 4002 of 7315

No stockwatch ;(
But I do have a cleaned up disc now :)

TullettJ (MoneyAM) - 21 Nov 2005 17:20 - 4003 of 7315

chocolat,

try again now, I've just put a previous version back

chocolat - 21 Nov 2005 17:23 - 4004 of 7315

Aha :)))

Hey it was all ok till after the bell.

Thanks ;)

forest - 21 Nov 2005 17:25 - 4005 of 7315

Yes stockwatch ok.

Stan - 22 Nov 2005 10:01 - 4006 of 7315

Another one J, From SPW this time.I tried to access It from the quote page.

The requested URL could not be retrieved

While trying to retrieve the URL: http://moneyam.uk-wire.com/cgi-bin/articles/200511220801354719U.html

The following error was encountered:

Unable to determine IP address from host name for moneyam.uk-wire.com
The dnsserver returned:

No Address records
This means that:

The cache was not able to resolve the hostname presented in the URL.
Check if the address is correct.
Your cache administrator is support.

Generated Tue, 22 Nov 2005 09:56:52 GMT by sodium.onspeed.com (squid/2.5.STABLE10)

IanT(MoneyAM) - 22 Nov 2005 10:02 - 4007 of 7315

Stan,

I will pass this onto JT but it looks like it may be our suppliers in which case if it is we will contact them,

Ian

Stan - 22 Nov 2005 11:26 - 4008 of 7315

Thanks Ian.
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