Is it just me, or is anyone else finding that MoneyAm is extremely slow in putting its pages up? I don't have any problem with other "similar purpose" sites.
Is there a problem, or is it a new policy to get people to join the paying elite?

.

My Shares Mag subscription must be due for renewal soon, so I thought this might be a way of persuading me! ;o) Carrot & stick.........

Just cleared Java - made no diff unfortunately, but thanks for the suggestion

Finding the same, running very slow. Had no problems last week ??

My situation is same as kosyboy

Still the same for me (Have sent you e-mail yesterday). IE8 running very slow on MAM site only. FireFox seems to be just about o.k.

Same here, details sent yesterday as well.

Bonus is that I am not losing money so quickly !

All,

just to let you know George is working to find what is causing this, it is taking a while to pin down as it is not accross the board, but only affecting a portion of users,

Ian

Its no worst then Barclay's stockbrokers when the market volume is high you can't log in and the prices they quote are sometimes miles out of date.

has George had any luck sorting this out as still running slow

kosyboy,

not yet I am afriad - he is still looking at it, and as we are nto able to reproduce it, that is why it is taking longer than normal.

He has asked me to ask you to go to the quote page and to hit refresh several times, could you then let me know if it is consistently slow loading or if it loads at a normal speed on any of the refreshes.

Thanks

Ian

Still slow on the quote / refresh page for me.
Just a matter of interest, did everyone who responded to you via e-mail have IE installed? My PC with FireFox has no problems, so may install Firefox on my laptop to overcome the problem.

Harry,

Thanks for the feedback, and no, people were using a mixture of browsers/operating systems.

Ian

Ian

No still running very slow to load page

Ah, so that's blown that theory out of the water!
May possibly be one of those Windows security updates I sent you then, as my laptop is regularly updated, but my PC hasn't been for quite a while.
Bizarre that it's just MoneyAM site!

thanks kosyboy

Just a suggestion. Why don't you guys try pinging am's DNS to trace the route and see if there's any obvious delay along the way?

check you out hildred getting all techy on their asses....you just googled that didnt you?

Good idea. There's no obvious problems showing for me using the tracert or ping commands in Windows, but the sites page loads are still very slow for me. Real time quotes which I get through Quotetracker (from MoneyAM) seem to be fine, as do other sites.

Tracing route to www.moneyam.com [193.243.128.75]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 11 ms 12 ms 11 ms 78.151.193.1
3 11 ms 11 ms 11 ms 78.151.227.155
4 13 ms 12 ms 12 ms xe-11-0-0-rt001.bir.as13285.net [78.151.225.67]

5 20 ms 19 ms 20 ms xe-10-1-0-rt002.bre.as13285.net [62.24.240.19]
6 19 ms 19 ms 19 ms xe-11-2-0-rt001.sov.as13285.net [62.24.240.5]
7 23 ms 23 ms 22 ms host-78-144-0-156.as13285.net [78.144.0.156]
8 26 ms 23 ms 24 ms host-78-144-0-202.as13285.net [78.144.0.202]
9 18 ms 17 ms 17 ms gi0-3.cr2.th.as8419.net [195.66.226.121]
10 22 ms 21 ms 22 ms gi1-4.cr1.bs.as8419.net [217.72.167.186]
11 24 ms 24 ms 22 ms dex-252-79.dxi.net [212.95.252.79]
12 19 ms 18 ms 18 ms 193.243.128.13
13 19 ms 18 ms 24 ms www.moneyam.com [193.243.128.75]

Trace complete.

Pinging www.moneyam.com [193.243.128.75] with 32 bytes of data:
Reply from 193.243.128.75: bytes=32 time=18ms TTL=52
Reply from 193.243.128.75: bytes=32 time=19ms TTL=52
Reply from 193.243.128.75: bytes=32 time=20ms TTL=52
Reply from 193.243.128.75: bytes=32 time=19ms TTL=52

Ping statistics for 193.243.128.75:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 20ms, Average = 19ms