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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

Seymour Clearly - 10 Apr 2003 23:33 - 401 of 11003

DocProc, cancelling with AOL I seem to remember is a pain, you have to ring up. They usually have someone at the other end trying to persuade you to keep going, may even offer you a free month, I managed to get two free months before finally cancelling but that was a long time ago, may be different now. Can't help with the other (Global bit) though.

skinny - 14 Apr 2003 13:53 - 402 of 11003

I'm using a machine today which only has the Microsoft works version of spread sheet software, is it possible (cos I can't find it) to import external data into this?

hightone - 15 Apr 2003 22:31 - 403 of 11003

Hi i use TD waterhouse and the lastr few days i cannot get on site after i have
put down password etc i get 2 boxes up the 1st one saying geting file info from
td waterhouse with files going from the world icon to the file icon imposed on this box is the one that highlighted saying iternet explorer cannot download
e page landing and directoy news from tdwaterhouse internet explore was unable to open this site the request is unavailable or can not be found please try again later.

Cheers

HT.

horst - 17 Apr 2003 07:44 - 404 of 11003

morning guys,

I have got a bizzare problem this morning.
I can lauch my Internet Explorer and it sits on the bottom task bar
but I can not physically open it although its clearly logged onto the
default home page.
Tried right-click and restore but to no avail - help..
System w2000 sp3

the troll - 17 Apr 2003 08:08 - 405 of 11003

Horst,

Try Control Panel/Add Remove programs. Find Internet Explorer and click the Change/Remove button. One of the options presented will be "Repair Internet Explorer".

If that fails, go to www.windowsupdate.com and download the latest service packs/updates, that usually cures this sort of thing.

Check your anti-virus software is up to date, in case there's a nasty on there causing it!

horst - 17 Apr 2003 08:30 - 406 of 11003

thanks troll, will try

horst - 17 Apr 2003 18:14 - 407 of 11003

Troll,

I finally figured what was wrong after following your advise but did not solve it.
I have a multi-screen setup via a matrox card with 3 monitors.
For some reason 1 (master) 4 & 5. It turns out that for some reason monitor 2 got installed and subsequently the browser opened itself into this "new" monitor. So, the browser opened a normal but on Monitor 2 which seemed for me to disappear into nowhere. Now I have deleted this setup (monitor 2) again it seems to work as before.
This really had me snookered for a while!

thanks for your help!

h

the troll - 17 Apr 2003 20:40 - 408 of 11003

h, Seriously weird, never heard of that before, thanks for posting the explanation.

Iain - 18 Apr 2003 12:40 - 409 of 11003

Help please.
I am trying to uninstall Windows media player version 9.Ive gone to add remove and deleted,Still comes up.
REGED and removed file. Still there!
Programme files, deleted folder.Yes! Its still there.
It will not display video for some reason. Says there is a codec error.Ive tried re-downloading it with no sucsess.thats why I want to delete it and start again.
Any clues

DocProc - 18 Apr 2003 12:47 - 410 of 11003

Iain

Click HERE

Iain - 18 Apr 2003 12:54 - 411 of 11003

B****KS Looks like im stuffed.Many thanks though Doc.

porky - 18 Apr 2003 13:18 - 412 of 11003

Iain.
Buy an applemac machine you just DO NOT have these sort of problems,it was the best move I have ever made,no more blue screens,get the odd spinning beachball of death, but you can just forcequit, fire up the browser and carry on surfing.
You will never reget the move.
Kind regards.

Iain - 18 Apr 2003 13:42 - 413 of 11003

Tried to download earlier version.Wont Install as i have newer version.Tried system restore without luck.Looks like im stuck with media player, that doesnt! :-(

Seymour Clearly - 18 Apr 2003 22:09 - 414 of 11003

Iain, just a thought, you could see if there's anything on www.tucows.com that might help / offer an alternative.

DocProc - 19 Apr 2003 09:24 - 415 of 11003

Iain

I found the following:-

"Just execute this command to uninstall Windows Media Player 9 from Windows XP:

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\wmp.inf,Uninstall

If you dont believe me, then check the wmp.inf before you do this.

I found this solution on Annoyances.org
http://www.annoyances.org/exec/forum/winxp/r1037649636

Thanks to Rachid, who posted this solution first.

I only had to correct the command line parameter afterwards from "%L" to "%1" and the good old Media Player 6.4 was working again."

Together with this:-

I'm trying to use your method to uninstall WMP 9, but everytime I put

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\wmp.inf,Uninstall

into the Run box, it will give a popup that says

Error: could not locate INF file '% windir%\INF\wmp.inf'

Q. What am I doing wrong?

A. Check if wmp.inf is in your C:\windows\inf directory.

If not, probably something went wrong trying to install or uninstall WMP9. Try installing WMP9 again and then use the uninstall command as mentioned to uninstall it again.

Not everybody knows how to apply the manual uninstall so I will explain it step by step:

Go to your "Start" menu and click "Run".

Copy "RunDll32 advpack.dll,LaunchINFSection % windir%\INF\wmp.inf,Uninstall"

into the dialog box and click "OK".

WMP9 should uninstall now.

Iain - 19 Apr 2003 13:42 - 416 of 11003

Thats sorted it Doc. thanks for your and others help. Fantastic to know there is help out there that doesnt cost 1 a minute :-)
A final problem.Im using two monitors with a Matrox g550 card. When I try to play a video through media player on both screens, it only shows in one of the monitors. It plays fine in one but if I drag it to both. Only get the one half playing.
Iain

Iain - 22 Apr 2003 09:09 - 417 of 11003

Still cant sort the above out.Anyone know what the problem could be?

Kayak - 22 Apr 2003 09:46 - 418 of 11003

Iain, I don't have the answer to that I'm afraid, short of suggesting you ask Matrox on their forum at http://www.matrox.com, but I'm curious as to why you would want to display a video split across two screens!

Iain - 22 Apr 2003 10:03 - 419 of 11003

Just for the hell of it;-)
My kids wanted to watch the harry potter DVD on the Computer and were V dissapointed that it wouldnt play in both screens and so was I.

mikeran - 22 Apr 2003 10:47 - 420 of 11003

Error message on start up-- I get the following error message on start up "Unhandled exception C0000005 at address 100016b" then it says ok if I click on ok it dissappears and says the usual " do you want to send an error Report. Nothing seems to be affected on my PC and it of course cancels every time when I click ok. Pc is using Windows XP home and XP office.
Any ideas on how to correct appreciated-- many thanks.
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