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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

TomL - 03 Jan 2003 10:38 - 403 of 7315

stockwatch is now working for me..4th attempt. I also see that it would have been more appropriate if I had posted to the stockwatch beta test thread..I will know for next time!

Paulismyname - 03 Jan 2003 12:42 - 404 of 7315

Getting logged out occaisionly, have xp plus 6 windows open including this one, 500 meg ram mem plus broadband

BrianTrayda - 03 Jan 2003 12:43 - 405 of 7315

Logout - ditto. Paul, it's THEM not us.

Chaspebble - 03 Jan 2003 12:52 - 406 of 7315

Paulis - there is an auto logout set up by MoneyAM - seems to log us out after 4 hours regardless of whether we are active or not, and after about 2 hours if inactive.

We definitely need unlimited login time!

TullettJ (MoneyAM) - 03 Jan 2003 12:56 - 407 of 7315

Hi,

The session timeout is set to 8 hours, however if you close your browser window that will also expire your session.

I have restarted the server a few times today (to get pound signs working for instance) and that may also have logged you out...

J.

Bullshare - 03 Jan 2003 12:58 - 408 of 7315

Toml; Are you still having difficulty? The servers are running fine. You might need to close a browser and reopen though!!

BrianTrayda - 03 Jan 2003 13:00 - 409 of 7315

Tis the reboots doing it then. Happened to me twice.

BrianTrayda - 03 Jan 2003 13:03 - 410 of 7315

Spoke to soon - was just logged out again - and I'm ACTIVE.

Kayak - 03 Jan 2003 13:08 - 411 of 7315

Just logged out again too, it's pretty annoying...

tonyjackson - 03 Jan 2003 13:08 - 412 of 7315

just this morning,I keep getting asked to login when I refresh the traders thread.also,It no longer remembers my password (and neither do I!)

Andy Pandy - 03 Jan 2003 13:10 - 413 of 7315

Same happened to me twice - active and it says I'm logged in but still asks for password on refresh.

Big Cahuna - 03 Jan 2003 13:11 - 414 of 7315

Me too! Asked me to login in again to refresh.

BC

Big Cahuna - 03 Jan 2003 13:20 - 415 of 7315

Biker--

Re: the error in IE 5.1 Mac--this was the version I was using. I was only really using this to test the site (I also used Netscape for Mac and it was fine). The error still seems to comes up. If you do use Mac IE 5.1 I would be interested to know what your preference settings are, just in case it is something related to this. I must admit I've never seen anything like it though--usually javascript errors puke out a lot of code into a separate window.

BC

Big Cahuna - 04 Jan 2003 09:45 - 416 of 7315

Java dump in the Manage addresses page:

500 Servlet Exception
java.io.IOException: No space left on device
at java.io.FileOutputStream.writeBytes(Native Method)
at java.io.FileOutputStream.write(FileOutputStream.java:257)
at com.caucho.vfs.VfsStream.write(VfsStream.java:216)
at com.caucho.vfs.WriteStream.close(WriteStream.java:962)
at com.caucho.jsp.JspGenerator.generate(JspGenerator.java:339)
at com.caucho.jsp.JspParser.parse(JspParser.java:327)
at com.caucho.jsp.JspParser.parse(JspParser.java:232)
at com.caucho.jsp.JspManager.createPage(JspManager.java:175)
at com.caucho.jsp.PageManager.getPage(PageManager.java:346)
at com.caucho.jsp.PageManager.getPage(PageManager.java:201)
at com.caucho.jsp.QServlet.getPage(QServlet.java:215)
at com.caucho.server.http.FilterChainPage.doFilter(FilterChainPage.java:129)
at com.caucho.server.http.Invocation.service(Invocation.java:312)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:213)
at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:100)
at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:77)
at org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1759)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1596)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:312)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:342)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:272)
at com.caucho.server.TcpConnection.run(TcpConnection.java:137)
at java.lang.Thread.run(Thread.java:536)


--------------------------------------------------------------------------------
Resin 2.1.4 (built Fri Aug 2 14:16:52 PDT 2002)

TullettJ (MoneyAM) - 04 Jan 2003 12:31 - 417 of 7315

Big Cahuna,

Thanks for that.

Something went spatty and filled up the disk. Nasty.

Resolved now!

Thanks.

J.

Martini - 04 Jan 2003 12:53 - 418 of 7315

$
Well done - even fixes the other problems when cutting and pasting from word.

TomL - 06 Jan 2003 08:09 - 419 of 7315

Morning all.

Just want to say thanks to all the team at MoneyAM...its easy to forget that while we are busy trading and providing "bug input", the project team are working furiously in the background.

I have retested the delay on trades I reported (see 387 (2)above) and am pleased to say that the delay has come in dramatically from 3 mins to circa 15 seconds, based on testing vod 1st 10 mins opening trades.

Cheers.

Big Cahuna - 06 Jan 2003 08:16 - 420 of 7315

Martini--

Do you cut and past charts and graphs from word? I'm wondering if I have to expand my limited knowledge of HTML.

Nice meeting you at Pizza on the Park btw.

Big Cahuna

TomL - 06 Jan 2003 08:39 - 421 of 7315

...Trades again!

For what it is worth, have noted that all trades for any 1 min time frame are accurately collected. But the order in which they appear is definitely not the order in which they have been physically executed...eg. vod at 08.29 hours..

per MoneyAM trades - 53K/200/16/250/750/250/28
per advfn(t/sales) - 28k/250/750/250/16/200/53 (correct order in time of execution)

This makes no commercial difference to me for data collection and analyses purposes, so long as they are collected accurately to within the minute! But it may be important to others to know and I don't know if MoneyAM have a duty of care to point this out (ie time and sales accurate to within 1 minute does not mean that this is the precise order in which the trades were executed).

It does make a big difference to me for execution purposes!

Looks to me pretty simple to sort..nb. AM data looks exactly back to front!

ipenning - 06 Jan 2003 09:42 - 422 of 7315

TomL - thanks for your feedback - it's particularly useful to have the specific examples you've given in the previous post and earlier posts regarding delays on trades. We're working with our data provider at the moment to try and iron out some of these problems, and it's made things a lot easier to be able to quote specific trades that were delayed!

I'll keep you posted.

regards
Ian Penning (MoneyAM)
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