That's the best approach then I think. When you paid 15 months ago did you get any emails? That's the only place you might find the sub key.

seymour , no e-mails , back checked but never registered with them - is that the problem?

If you've been getting service for 15 months then you should be registered. Thinking back I remember once updating Norton and I think I was given a number which I had to write down but wasn't sent to me by email or in any other way. You get an option to re-download at any time but if your machine crashes then without the reference number you can't get a machine with the Norton you paid for.

MD,

If you cannot continue with Norton at no extra cost I'd also recommend junking it.

My choice is PC-Cillin.

http://support.antivirus.co.uk/trendmicro/regions.jsp

Have it at home and in the office.

In the office it certainly stopped a recent nasty that some twerp downloaded and released on our company network - putting us without computers for half a day whilst our IT chappie fumigated everyone. Moi, I came out with medals as almost the only clean machine in the building!

What I also don't like about Norton is the way it dumps files it does not like into directories that you can never get rid of - thus fooling any subsequent virus checker like F-Prot into thinking you are still infected.

TP

pub , going to ring Symantec later and see what they have to say - thanks for input

I use the Windows XP Firewall and do regular sweeps with Ad-Aware and Spybot Search & Destroy. For my main e-mail, download and surfing protection I use the Firewall and AntiVirus Protection from BT's NetProtect and find them quite convenient. The cost for these latter two as a package is 3.50 pm = 42 pa. There is telephone help if required, which I have never needed and it is never really out-of-date. I set it to update regularly every other day or so and to automatically run a check my machine every day 'in the middle of the night'.

Check out these at http://www.btnetprotect.co.uk/howitworks.html

I've just been looking at a Review of BT's NetProtect on another web site, which says the following about what I'm using:-

If you're not looking for a unified suite, you could get equally good software free think ZoneAlarm (www.zonelabs.com) or Sygate Personal Firewall (http://smb.sygate.com) for firewalls, and AVG Anti-Virus (www.grisoft.com) or Avast (www.avast.com) on the virus protection side, and you've more or less replicated what you get with NetProtect without paying a bean.

Interesting!!! Hmmm?

md

You will get a new subscription key on renewing Norton.

I have a dell machine which also came with an intro period for Norton Antivirus. When this period expired I decided to ditch it and have since been using the AVG without any problems.

On subject of Symantec, I had to call in an expert to help after deciding to upgrade my perfectly-satisfactory Norton Internet Security 2005 product for the 2006 version. Precis is, it couldn't load the full product because of a class of registry files on the 2005 programme. Tried deleting 2005 but the whole nightmare caused my IE to be unable to connect to the internet, so I couldn't access the full removal tool.

When I called the Help Technical Support, they said, quite casually, 'Oh, loads of people have had this problem - call your ISP!' Nothing to do with them.

Everything fine now as Symantec allowed me to download the full 2006 version once my engineer had cleared the registry file knitting. Luckily for me, both sides of that conversation came from the same area near Madras, otherwise I might not have been so lucky.

Oh, he sorted out the Firefox and SP2 now loaded too. Great result, but watch out if you are planning to upgrade to the 2006 version of Internet Security.

Another thing I've started using is a separate USB External Hard Drive.

I have backed up all my data on it. It particularly has copies of all my E-mails, Word and Excel data files, Photo's, Downloaded Software Programs and all sorts of other snippets too.

Whilst having a browse in PCworld, I had a chat with a guy who was telling me he has TWO external drives to use for Back-up and he hides one away in a special place just in case he has a burglary and his machine and the one external drive a the side of it gets nicked.

Whilst the computer is still running, you can temporarily disable the external hard drive, switch it off at the button on the drive and then physically detach it from its power supply cable and USB cable for removal.

I went for the Toshiba 160GB USB HDD for 69.99 at

http://www.pcworld.co.uk/martprd/store/pcw_page.jsp?BV_SessionID=@@@@0133815526.1138787037@@@@&BV_EngineID=ccegaddglkjfledcflgceggdhhmdgmi.0&microsite_id=Clearance_Bargains&page=Product&fm=5&sm=0&tm=undefined&sku=872201&category_oid=-24880

just called symantec and no support for 2004 , have to install new 2006 ahhhhhhh
any body any recommendations

DP,

How do you copy your Outlook.pst file ?

I find it gets blocked.

TP

TP

I use Outlook Express rather than Outlook and pretty much follow the stuff on the following site:

How to back up and recover Outlook Express data

I see there is a link from there for Outlook users, which takes you to

Differences between Outlook and Outlook Express

If this doesn't answer your questions, have a look

HERE

Thanks DP

The third pointer gives the answers.

I use Outlook simply to hold my diary and address book on my PC and PDA. I would not want to upgrade as all the other gizmos would never get used.

I have a handy program called RKopie that pumps my local files to my office server and thus provides a daily back-up to things that are critical and changing. I tried to include that .pst file but it ignored it. Anyway I now see how it can be done - albeit with rather more key strokes.

Thanks for the help.

TP

Help required please,in windows xp where are the passwords stored,i have stored a incorrect password for a website and want to delete it and put a new one in ????

Many thanks

Mega...

You can try this:

1. Click Start and select Run

2. In the Open field type "rundll32.exe keymgr.dll, KRShowKeyMgr"

3. Once the Stored Usernames and Passwords interface opens you can select any of the entries and select Properties to view the existing information

4. To remove a saved password you can select one of the entries and select Remove. A confirmation screen will appear. Click on OK and the account will be removed

5. You can add additional saved passwords as well by clicking on the Add button and entering the appropriate information

6. Repeat the steps above as needed to add, remove or edit saved passwords

7. When you are done using the interface click the Close button

If it is not listed here then it is a cookie and you can remove it my clicking Tools/Internet Options/Settings/View Files and find the Cookies related to that particular site and delete them.

ADAM,many thanks sorted :-)

It took me ages to find a `hack` for an 8" DVD player, to turn it into multi-region,
I thought it was now illegal for suppliers to fix the region ?, only the dimmest ones either don`t do it for you, or say they aren`t allowed too- multi-region players are advertised openly, so what is the position??

blinger

Maybe you could ask and get a good answer on here:-

http://forum.digitalspy.co.uk/board/forumdisplay.php?f=90

Now that is a good site- thanks a lot Doc, invaluable.

could somebody please recommend an ad blocking programme - i have removed Norton and gone to avg and all the ads have reappeared which i presume Norton had been dealing with , Thanks Doc