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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 16 Dec 2005 15:47 - 4088 of 7315

Mick,

Whats the company name I am not getting anything on that epic?

Ian

Mickinvest - 16 Dec 2005 16:04 - 4089 of 7315

whoops

Bowleven Blvn

sorry

Mick

IanT(MoneyAM) - 16 Dec 2005 16:05 - 4090 of 7315

will take a look Mick

ravey davy gravy - 28 Dec 2005 07:54 - 4091 of 7315

Monitor not working so far this morning Ian ?

ellieh - 28 Dec 2005 08:04 - 4092 of 7315

Same here - no monitor

SueHelen - 28 Dec 2005 08:04 - 4093 of 7315

Same here as well.

0057659 - 28 Dec 2005 08:08 - 4094 of 7315

Same here as well!

Mega Bucks - 28 Dec 2005 08:10 - 4095 of 7315

ditto

darrens - 28 Dec 2005 08:11 - 4096 of 7315

ditto

Diablo666 - 28 Dec 2005 08:11 - 4097 of 7315

ad finitum

Harlosh - 28 Dec 2005 08:12 - 4098 of 7315

I think all the staff are having a lie in this morning.

Greystone - 28 Dec 2005 08:14 - 4099 of 7315

Trying to get a fix going.......

darrens - 28 Dec 2005 08:14 - 4100 of 7315

advfn is working

ravey davy gravy - 28 Dec 2005 08:14 - 4101 of 7315

I think the staff like many will have great difficulty getting to work.

CHESTER - 28 Dec 2005 08:14 - 4102 of 7315

Yes, I've tried ringing up and theres no answer. I'm very annoyed that we're left in this situation !!

SueHelen - 28 Dec 2005 08:15 - 4103 of 7315

Morning Chester...this is just a one-off. The team at MoneyAm always provide an excellent service. I'm sure they'll have it fixed soon.

James(MoneyAM) - 28 Dec 2005 08:20 - 4104 of 7315

Hi Everyone,

Sorry about the problems we are having at the moment.

Things will be fixed ASAP.

Cheers, James.

0057659 - 28 Dec 2005 08:31 - 4105 of 7315

I have tried phoning and there is no answer!

Harlosh - 28 Dec 2005 08:32 - 4106 of 7315

I suppose they are busy fixing things don't you think?

James(MoneyAM) - 28 Dec 2005 08:37 - 4107 of 7315

Hi Everyone,

Sorry for not answering your calls, we are running on a skeleton staff and we have been busy trying to get this fixed.

Unfortunately, our feed providers are having a major problem at the moment, and there is not much we can do at our end.

I will keep you updated as I find out more.

Cheers, James.
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