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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 06 Jan 2006 08:03 - 4141 of 7315

dell,

We just did a restart which should have cleared this problem for you.

Ian

ssd - 06 Jan 2006 11:31 - 4142 of 7315

Portfolio is not working. Everything else ok.
Just get page of error text. This is the first few lines:

500 Servlet Exception
java.lang.IllegalArgumentException: java.lang.ClassCastException@1f3f8d0
at sun.reflect.GeneratedMethodAccessor31553.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)

IanT(MoneyAM) - 06 Jan 2006 11:34 - 4143 of 7315

ssd,

James is taking a look into this, but he suggests that you clear your cookies from the browser to see if this makes any difference:

To clear cookies, click on tools, internet options and then under temporary internet files, click delete files.

Let me know how you get on,

Ian

ssd - 06 Jan 2006 11:49 - 4144 of 7315

Ian,
Deleted Cookies and temporary internet files, rebooted, but still the same.
Had installed security update for windows 2000 KB912919 earlier this morning, but wouldn't expect this to cause the problem.

IanT(MoneyAM) - 06 Jan 2006 11:55 - 4145 of 7315

ssd,

I will pass this onto James,

Ian

ssd - 06 Jan 2006 13:39 - 4146 of 7315

Ian,
Just tried it again and it's working now.
Thanks.

bakko - 09 Jan 2006 12:36 - 4147 of 7315

Ian

I'd like to make a suggestion on an enhancement to threads which have posts that run into the 1000s.

Rather than paging backwards at most, 2 at a time, would it be possible to manually enter a page number to make it easier and quicker to find the required page/post?

IanT(MoneyAM) - 09 Jan 2006 12:49 - 4148 of 7315

bakko,

It is possible but we feel this system works as well as any at the moment, as it is only a limited number of threads that have such large posts, and we would hav eto make the change across the board.

Ian

Kyoto - 09 Jan 2006 12:54 - 4149 of 7315

bakko - if you page back you'll notice the web address contains the page number, e.g.

http://www.moneyam.com/InvestorsRoom/posts.php?page=207&tid=1

you can alway change the page number manually. Not ideal I know, but a workaround.

bakko - 09 Jan 2006 13:02 - 4150 of 7315

Ian....Thanks for your prompt reply. I take your point regarding the wholesale changes. It's just that I'm looking for some previous information on the betting exchanges thread and I'm finding it a little tedious and time consuming locating it.

Would it be possible to tweak it somehow so that the manual page entry box only kicks in on threads if it exceeds a specific number of pages?

Kyoto....Thanks and will take a look at your solution

IanT(MoneyAM) - 09 Jan 2006 13:04 - 4151 of 7315

I can ask the techies, to take a look and maybe put it on their list for future development.

Ian

bakko - 09 Jan 2006 13:10 - 4152 of 7315

Ian

Many thanks for that.

HelenW - 10 Jan 2006 11:22 - 4153 of 7315

I am having horrible problems with my terminal screen. I have sent an email with screenshots. Please can someone try and throw some light on the problem. Helen

IanT(MoneyAM) - 10 Jan 2006 11:36 - 4154 of 7315

HelenW, replied to your E mail about 5 mins ago.

Ian

Red Underwing - 18 Jan 2006 18:37 - 4155 of 7315

COE group - Capital reorganisation!

"The Directors are proposing to consolidate the Existing Ordinary Shares on the
basis of 1 Consolidation Share for every 500 Existing Ordinary Shares held,
creating new Consolidation Shares of 25 each. Each Consolidation Share will
then immediately be sub-divided into 2,500 New Ordinary Shares, of which 2,400
will immediately be redesignated as Deferred Shares."

http://moneyam.uk-wire.com/cgi-bin/articles/200512220700250688W.html

Not up 400%?


Red

IanT(MoneyAM) - 19 Jan 2006 07:31 - 4156 of 7315

Red,

We will take a look into this.

Regards

Ian


EDIT: This should now be showing correctly

bosley - 20 Jan 2006 07:34 - 4157 of 7315

did anybody experience problems with java yesterday?

TullettJ (MoneyAM) - 20 Jan 2006 08:24 - 4158 of 7315

bosley,

What time?

J.

bosley - 20 Jan 2006 08:28 - 4159 of 7315

it was mid afternoon, just before moneyam shut down. everything seems to ok now.

Madison - 20 Jan 2006 08:29 - 4160 of 7315

Agree with bakko that a simple way to access a page in the middle of a long thread would be very useful. There are a lot of long threads!

Cheers, Madison
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