Thought Id start this one going because its rather dead on this board at the moment and I suppose all my usual muckers are either at the Stella tennis event watching Dim Tim (lose again) or at Henly Regatta eating cucumber sandwiches (they wish,...NOT).

Anyway please feel free to just talk to yourself blast away and let it go on any company or subject you wish. Just wish Id thought of this one before.

cheers GF.

CHESS TELECOM sound as if they belong in the same category as Primus Broadband/New Call Telecom i.e. DON'T TOUCH WITH A BARGEPOLE !

Done it Cyners just broke it into 2 with contd on each tweet.

Ill send same out again in 15 minutes.

No problem Cynic.

Don't go dementic about it. :-)

Cynics are three times more likely to suffer from dementia

thanks pal
i'm trying to attach to the site Exec mentioned ....

before accepting a complaint, that site is appallingly intrusive asking for details that i wouldn't even give to my mother, and she's dead!

Execs youtube video I've posted on Facebook and asked people to share.

Sent it out again Cyners. Id inform them if I were you that youve taken this action.......just to rub it in.

we shall fight on the beaches,

we shall fight on the landing grounds,

we shall fight in the fields and in the streets,

we shall fight in the hills;

we shall never surrender

will do, once i get their letter back (a) confirming that my account will be closed once the contract expires and (b) they actually reimburse me the £239 that they already agree they owe (and that's another story!)

Make sure you get it in writing.

Or in blood .............LOL.

i attach an extract of a further e- i have just sent to Chess ....

KINDLY ENSURE AND CONFIRM IN WRITING THAT ALL MY CONTRACTS WITH CHESS WILL INDEED BE DETERMINED ON THE DUE DATE AND WITHOUT PENALTY OR ANY OTHER NONSENSE

I also note that I am not alone in feeling aggrieved by Chess’s sharp practices.
I would have posted my own complaint on the relevant board but notice that there are a great many highly intrusive and personal questions asked before any complaint will be accepted.

From the format, I’ld guess these details are passed on to the assorted companies that pop up on that screen

All totally unacceptable yet again!

I have sympathy for your cause.

-----

The contracts for services on the internet are minefields.

How they can be simplified to cover need of both parties is another minefield, but relate back to trying to get a phone in the early 50s and having to wait for months.

But at least you had a chance of knowing what the bill would be.


-------

Having, written that are there any suggestions for cheapest "setups" "sim Cards or contracts" enabling the use of a mobile phone as a modem abroad for data down load of end of the day data, occasional dealing and E-mails?

Used orange on last trip and very good, but a little pricey.

my enemy's enemy is my friend :-)

i only found out about the termination charge when i started to ask about getting out of the contract early ..... don't even start down that one!

the whole thing is actually related to phone lines going into the flat i rent out in london

cynic - they must surely be regulated by some form of financial omsbudsman?

that as may be, but you can bet they will have run this past some pretty tough and canny lawyers .... a bit or even a lot like Ryanair

if you pursue Ryanair, as a friend of mine did for a very justifiable claim, he only discovered a long way down the line that any claim had to be made through the courts in dublin .....
guess what? ..... as soon as those papers were then lodged, Ryanair paid up like lambs

=============

with regards to the CHESS TELECOM issue, i am very grateful to all you chaps who have posted my complaint on assorted social media sites .... this will be much more effective for obvious reasons

"the whole thing is actually related to phone lines going into the flat i rent out in london"


What trade or profession have you set yourself up in now?


8-)

it's a small freehold property i have owned since 1978
it's the restaurant i bought as a going concern, ran as same until 1978, and then had a (restaurant) tenant in there until 2011

i always wanted to redevelop it, so the top part became residential, but very seriously wanted the lower section to stay as a restaurant to help maintain "the village" ..... unfortunately, i couldn't find a taker with half-way respectable covenants; the rent was not an issue

ultimately and regretfully i took a barrowload offered by an A1 commercial tenant for the lower part
the top half is a really super flat - i couldn't afford it!

Chess Telecom Ltd has one director a Charles David Pollock, hes also the majority shareholder of Chess Ltd the parent company which owns a number of small utilities. Looking at the size of the parent its a SME so there more than likely trying their luck if they didn't hold a contract wouldn't pursue you legally anyway... I fully respect however the easy life of paying up and moving on if the hasstle isn't worth your time.

Here are the other associated companies

I would suggest, that you try to defend it along the lines of either it being an unfair contract or using some kind of breach of legalities on the part of Chess. If this defence is a very good one and looks like you know what you are talking about, then there is a chance they might leave you alone.

But it is so easy to deliver a default summons these days and not too expensive either. If you get one from them, then costs will be added to the claim.

You might well be advised to cut your throat, gulp, bang your own head against the wall, and pay up. If you do so, then promise yourself, that the next time you buy something like this, you will always use Google and the suppliers name on it, together with the word Reviews.

Slagging Chess Telecom off on the Internet only damages their reputation and clearly, they don't give much of a toss about this being done. The main reason being, that they use dodgy sales personnel and dodgy sales methods.

People who make the buying decisions for this type of service supply will usually belong to a category of punter who has never even heard of Chess Telecom. That's how they get away with so much.

You might well do better to pay up, write off the whole nasty experience, and move on with the rest of your life. All, whilst concentrating your efforts on gaining back the funds you have just spent on paying them off but in a more pleasurable direction of activity, eg, on the stock market - which you love.

Hope that helps. :-)