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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 23 Jan 2006 07:42 - 4202 of 7315

Junglee1,

We will take a look into that error and get back to you.

Andy,

We have a moderation susytem in place which we feel is adequate - I will take a look at the threads you have mentioned to ascertain what is going on. We will continue to allow freedom of speech, but we have and will always step in when we feel it is appropriate.

Also, in answer to your OFEX question, unfortuantely not at this time,

Ian

Mega Bucks - 23 Jan 2006 07:59 - 4203 of 7315

IanT,when i click on the traders thread in the Investors room i keep getting a logon box for advfn is this as a result of something to do with the Master RSI charts,it has only done it today and does it every time i click on it !!!!

Any ideas

Mega...

IanT(MoneyAM) - 23 Jan 2006 08:01 - 4204 of 7315

Mega,

It would indicate that a posting somewhere in the traders and ivestors room links to ADVFN.

I will take a look.

Ian

Madison - 23 Jan 2006 08:04 - 4205 of 7315

Same here,

Cheers, Madison

IanT(MoneyAM) - 23 Jan 2006 08:04 - 4206 of 7315

Madison,

Yeah it is the chart posted by Master RSI. I have asked them to remove it.

Ian

Mega Bucks - 23 Jan 2006 08:36 - 4207 of 7315

Cheers MrT :-)

ravey davy gravy - 23 Jan 2006 09:50 - 4208 of 7315

My L2 is not working Ian, terminal seems ok though.

ravey davy gravy - 23 Jan 2006 09:50 - 4209 of 7315

oops working fine again :-))

IanT(MoneyAM) - 23 Jan 2006 09:50 - 4210 of 7315

ravey,

Just had a slight connection issue for 1 minute there - it should reconnect for you momentarily - if not refresh the screen.

Ian

Dynamite - 23 Jan 2006 09:51 - 4211 of 7315

Ian,

There seems to nbe more problems with level 2 today...AAL and RiO keep getting stuck I have to close the window and reopen a new level 2 box to clear it. This has happened several times today.
Di

IanT(MoneyAM) - 23 Jan 2006 09:53 - 4212 of 7315

Di,

Vry strange I have not seen any behaviour like that - we had a minute where we had a connection issue but no other problems this morning.

Can you let me know if it happens again for you? ian@moneyam.com

Ian

Dynamite - 23 Jan 2006 09:56 - 4213 of 7315

happening again now aal 2000 2004 real prices my level 2 is stuck again at 2000 2005

IanT(MoneyAM) - 23 Jan 2006 09:57 - 4214 of 7315

Di,

That may be us we are just doing a quick restart

Ian

Dynamite - 23 Jan 2006 09:58 - 4215 of 7315

Rio is now stuck real price 2836 2837 my level 2 2837 2838

Dynamite - 23 Jan 2006 10:07 - 4216 of 7315

Its working again now thanks

IanT(MoneyAM) - 23 Jan 2006 10:09 - 4217 of 7315

Di,

Glad to hear it

Dynamite - 23 Jan 2006 11:18 - 4218 of 7315

Level 2 is stuck yet again on Rio :-(

IanT(MoneyAM) - 23 Jan 2006 11:20 - 4219 of 7315

Dynamite,

Very strange as nothing happened at this end - can you try restarting your machine to see whether this clears the problem - seems that the applet is getting stuck at your end for some reason.

Ian

Dynamite - 23 Jan 2006 11:45 - 4220 of 7315

well I restarted my computer at 11.30ish and now after a few minutes I have trades on RIO topping my buy orders of 2837 timed 10.02 which were not there when I restarted ! This is weird.
Di

IanT(MoneyAM) - 23 Jan 2006 11:46 - 4221 of 7315

Di,

Having just looked ta it there does appear to be some rogue orders in there - I will get the techies to clear them out.

Ian
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