Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

streaming has just gone out

azhar,

Please see previous post from me - it should now be reconnected.

Ian

thanks. up again

me too thanks

When I try to turn streaming off on the watchlist, I get a message saying "Sorry. Your subscription does not include access to this feature". I am a Shares subscriber and did not have this problem before the changes. I have tried rebooting my PC to no avail.

Pete,

I have just chekced your account and it is set correctly as a magazine subscriber, but unfortunately the ability to turn the stream off is not included in your subscription.

Ian

Ian,
Nothing happens if I click to see trades or a chart for a share on my watchlist with streaming on. Is this no longer available for a Shares subscriber, or is it a fault with the new data feed?

Pete,

you should be able to access these functions - can you tell me whether you have a firewall on your machine such as Norton or Zone Alarm?

It may be that a setting withing this is stopping you from accessing the little icon button on stockwatch,

Ian

Ian,
Thanks for your swift response. I can now access charts and trades. I do use Norton. I just needed to turn Norton's ad blocking off for MoneyAM.

No problem Pete if you have any more problems or questions feel free to contact me ian@moneyam.com

Ian

all,

The alerts system has been reenabled following a lengthy bug swatting process.

J.

Trades way out,
Take a look at for instance LLOY LGEN

torquay,

I will take a look, but if you could be a little more specific that would be a help,

Thanks

Ian

torquay,

Jonathan is looking into this.

Ian

Ian
LGEN when I looked 12pm

Actual trades 4397039
Trades showed buys 1955293 sell 16043007 unknown 13079129
thanks
Colin

All,

The Futures/FX page is now available again, sorry for the inconvenience that outage caused, our supplier is looking into why it happened.

J.

ignore the last comment, my mistake.

LEEWINK,

That problem is known and it is being worked on, in fact it is on the list at the top of the page :)

J.

I think we are missing trades total on NML, check the day chart and a tradelist, 11.33 last trade sent it from just under 4.8 to bout 5.5, then we've had no trades apparantely from 5.5 to 6.25, thanks for looking for us

LEE,

I will pass onto JT.

Ian