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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 26 Jan 2006 14:33 - 4259 of 7315

ravey,

We have just had a connection issue - I Will take a look,

Ian

Jules - 26 Jan 2006 14:41 - 4260 of 7315

Ian..sorry but one on av. too

IanT(MoneyAM) - 26 Jan 2006 14:44 - 4261 of 7315

No problem Jules, I Will get teh gusy on it.

Ian

Dynamite - 26 Jan 2006 14:51 - 4262 of 7315

xta has rogue orders too

IanT(MoneyAM) - 26 Jan 2006 14:51 - 4263 of 7315

Di,

I will get the techies onto it.

Ian

Jules - 26 Jan 2006 14:53 - 4264 of 7315

Ian.. you got the megaphone out with all these orders.? ask them if they want fries with them!!

IanT(MoneyAM) - 26 Jan 2006 14:54 - 4265 of 7315

Jules :)

Dynamite - 26 Jan 2006 14:54 - 4266 of 7315

whats up with level 2 al mine have rogue orders now, rio, aal and xta...loads of problems recently...this is getting beyond a joke.
Di

IanT(MoneyAM) - 26 Jan 2006 14:57 - 4267 of 7315

Di,

I sincerely apologise. We are working to resolve this and JT has an idea of what is causing the problem.



Ian

ravey davy gravy - 26 Jan 2006 15:05 - 4268 of 7315

Dynamite.

I agree it's fustrating but when Advfn used have problems you would have no prices
for hours or even a day so it could be a lot lot worse, at least you get a prompt response to your queries unlike advfn.

Dynamite - 26 Jan 2006 15:20 - 4269 of 7315

agreed rdg but you must admit between level 2 and cmc its getting impossible :-(

ravey davy gravy - 26 Jan 2006 15:31 - 4270 of 7315

Oh no...Vog has gone...i need this L2 and quick

IanT(MoneyAM) - 26 Jan 2006 15:33 - 4271 of 7315

ravey,

Will take a look,

Ian

IanT(MoneyAM) - 26 Jan 2006 15:34 - 4272 of 7315

ravey,

refresh it should be back

Ian

ravey davy gravy - 26 Jan 2006 15:34 - 4273 of 7315

Working again Ian but there the odd 30 second difference in your
L2 and monitor prices or longer today which is causing problems.

IanT(MoneyAM) - 26 Jan 2006 15:35 - 4274 of 7315

ravey,

Apologies - I will monitor that now and see if I can replicate

Ian

qwento - 26 Jan 2006 15:55 - 4275 of 7315

AAL Level 2 appears to have more rogue orders than real ones !

IanT(MoneyAM) - 26 Jan 2006 15:56 - 4276 of 7315

qwento,

Apologies, I will get them removed.

Ian

Dynamite - 26 Jan 2006 15:58 - 4277 of 7315

my level 2 's are still up the creek regardless of numerous refreshes

IanT(MoneyAM) - 26 Jan 2006 16:01 - 4278 of 7315

Di,

We are working to resolve this and JT has something in test at the moment which will hopefully cure this long term. If you give me the epic codes, I will get them cleaned up for you.

Ian
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