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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 26 Jan 2006 16:12 - 4280 of 7315

Thanks Di

Ian

ravey davy gravy - 26 Jan 2006 16:14 - 4281 of 7315

EME miles out again.

ravey davy gravy - 26 Jan 2006 16:18 - 4282 of 7315

Yellow strip on L2 EME is wrong Ian.

IanT(MoneyAM) - 26 Jan 2006 16:20 - 4283 of 7315

ravey,

Again, apologies, but as this is a seaq stock, I canoot adjust the orders unless the MM's do so, at which point the yellow strip will re align itself with the new orders,

Ian

ravey davy gravy - 26 Jan 2006 16:33 - 4284 of 7315

Thanks Ian and thanks for the quick responses...have a nice evening.

hewittalan6 - 30 Jan 2006 07:39 - 4285 of 7315

Ian,
All I'm getting on stockwatch is the header, the wee traffic light signal and a blank screen.
Help!!
Alan

IanT(MoneyAM) - 30 Jan 2006 07:44 - 4286 of 7315

Alan,

If you are just gettinga greyed out box underneath, you may want to try a restart - if it is a white box with or without a red cross in the top left hand corner, you may want to re install java by clicking on the word java at the top of the stockwatch screen.

Ian

hewittalan6 - 30 Jan 2006 07:55 - 4287 of 7315

Ta very much, Ian. The restart did it.
Alan

dell314 - 03 Feb 2006 07:42 - 4288 of 7315

Good morning.

Stockwatch is currently showing yesterday's trades and price changes.
Can you try and sort it ready for open, please.

Cheers,
dell

Mickinvest - 03 Feb 2006 07:45 - 4289 of 7315

same as above for me thanks

IanT(MoneyAM) - 03 Feb 2006 07:46 - 4290 of 7315

dell/Mickinvest,

We are just about to do a restart on it which should clear the problem out.

Ian

jimmy b - 03 Feb 2006 07:59 - 4291 of 7315

I don't have any stockwatch either

IanT(MoneyAM) - 03 Feb 2006 08:00 - 4292 of 7315

jimmy,

You can't see stockwatch or you are having the same issue as those above?

If it is the same as above, we are just working on it and should have it fixed as soon as possible.

Also, this only appears to be affecting a few of the streamers, so a few refreshes will bering up correct data for you in the meantime.

Ian

sybase - 03 Feb 2006 08:00 - 4293 of 7315

Yes... Stockwatch as of yesterday's close?

sybase - 03 Feb 2006 08:01 - 4294 of 7315

.

IanT(MoneyAM) - 03 Feb 2006 08:01 - 4295 of 7315

sybase,

We are on it see previous post from me

sybase - 03 Feb 2006 08:02 - 4296 of 7315

OK, thanks.

Madison - 03 Feb 2006 08:17 - 4297 of 7315

Seems to be alternating between yesterday's close and today's prices every time I return to stockwatch...

Cheers, Madison

IanT(MoneyAM) - 03 Feb 2006 08:19 - 4298 of 7315

MAdison,

There is a problem with the feed, as soon as new trade infomation is received, the system will update correctly.

Apologies for the inconvenience,

Ian

patsym - 03 Feb 2006 08:23 - 4299 of 7315

The bid and offer prices are not updating with each new trade

patsy
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