andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
hewittalan6
- 30 Jan 2006 07:55
- 4287 of 7315
Ta very much, Ian. The restart did it.
Alan
dell314
- 03 Feb 2006 07:42
- 4288 of 7315
Good morning.
Stockwatch is currently showing yesterday's trades and price changes.
Can you try and sort it ready for open, please.
Cheers,
dell
Mickinvest
- 03 Feb 2006 07:45
- 4289 of 7315
same as above for me thanks
IanT(MoneyAM)
- 03 Feb 2006 07:46
- 4290 of 7315
dell/Mickinvest,
We are just about to do a restart on it which should clear the problem out.
Ian
jimmy b
- 03 Feb 2006 07:59
- 4291 of 7315
I don't have any stockwatch either
IanT(MoneyAM)
- 03 Feb 2006 08:00
- 4292 of 7315
jimmy,
You can't see stockwatch or you are having the same issue as those above?
If it is the same as above, we are just working on it and should have it fixed as soon as possible.
Also, this only appears to be affecting a few of the streamers, so a few refreshes will bering up correct data for you in the meantime.
Ian
sybase
- 03 Feb 2006 08:00
- 4293 of 7315
Yes... Stockwatch as of yesterday's close?
sybase
- 03 Feb 2006 08:01
- 4294 of 7315
.
IanT(MoneyAM)
- 03 Feb 2006 08:01
- 4295 of 7315
sybase,
We are on it see previous post from me
sybase
- 03 Feb 2006 08:02
- 4296 of 7315
OK, thanks.
Madison
- 03 Feb 2006 08:17
- 4297 of 7315
Seems to be alternating between yesterday's close and today's prices every time I return to stockwatch...
Cheers, Madison
IanT(MoneyAM)
- 03 Feb 2006 08:19
- 4298 of 7315
MAdison,
There is a problem with the feed, as soon as new trade infomation is received, the system will update correctly.
Apologies for the inconvenience,
Ian
patsym
- 03 Feb 2006 08:23
- 4299 of 7315
The bid and offer prices are not updating with each new trade
patsy
IanT(MoneyAM)
- 03 Feb 2006 08:24
- 4300 of 7315
patsym,
Will take a look, can you give me a specific example?
Ian
mykai
- 03 Feb 2006 08:26
- 4301 of 7315
monitor has yesterdays info on tried refresh no good!
patsym
- 03 Feb 2006 08:26
- 4302 of 7315
On my stockwatch Cop, Vog bid and offer haven't moved since open but both are down
patsy
IanT(MoneyAM)
- 03 Feb 2006 08:28
- 4304 of 7315
Patsym/Kyoto
We think we have found the issue should have it resolved in a few moments will update when done.
Ian
patsym
- 03 Feb 2006 08:29
- 4305 of 7315
Thanks all better now
patsy
IanT(MoneyAM)
- 03 Feb 2006 08:29
- 4306 of 7315
Guys,
We have just restarted, and all apears to be fine you shoudl re connect in a few moments if not already done so.
Ian