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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

sybase - 03 Feb 2006 08:00 - 4293 of 7315

Yes... Stockwatch as of yesterday's close?

sybase - 03 Feb 2006 08:01 - 4294 of 7315

.

IanT(MoneyAM) - 03 Feb 2006 08:01 - 4295 of 7315

sybase,

We are on it see previous post from me

sybase - 03 Feb 2006 08:02 - 4296 of 7315

OK, thanks.

Madison - 03 Feb 2006 08:17 - 4297 of 7315

Seems to be alternating between yesterday's close and today's prices every time I return to stockwatch...

Cheers, Madison

IanT(MoneyAM) - 03 Feb 2006 08:19 - 4298 of 7315

MAdison,

There is a problem with the feed, as soon as new trade infomation is received, the system will update correctly.

Apologies for the inconvenience,

Ian

patsym - 03 Feb 2006 08:23 - 4299 of 7315

The bid and offer prices are not updating with each new trade

patsy

IanT(MoneyAM) - 03 Feb 2006 08:24 - 4300 of 7315

patsym,

Will take a look, can you give me a specific example?
Ian

mykai - 03 Feb 2006 08:26 - 4301 of 7315

monitor has yesterdays info on tried refresh no good!

patsym - 03 Feb 2006 08:26 - 4302 of 7315

On my stockwatch Cop, Vog bid and offer haven't moved since open but both are down

patsy

Kyoto - 03 Feb 2006 08:27 - 4303 of 7315

Ian - CNA still 300-301 for example. Plenty of trades going through!

IanT(MoneyAM) - 03 Feb 2006 08:28 - 4304 of 7315

Patsym/Kyoto

We think we have found the issue should have it resolved in a few moments will update when done.

Ian

patsym - 03 Feb 2006 08:29 - 4305 of 7315

Thanks all better now

patsy

IanT(MoneyAM) - 03 Feb 2006 08:29 - 4306 of 7315

Guys,

We have just restarted, and all apears to be fine you shoudl re connect in a few moments if not already done so.

Ian

jimmy b - 03 Feb 2006 09:07 - 4307 of 7315

Charts show yesterdays price as well ..

IanT(MoneyAM) - 03 Feb 2006 09:11 - 4308 of 7315

jimmy,

I presume you are talking about intraday charts? I have looked at some and they appear to becorrect with todays data - if you have a specific example, please let me know and I will take a look,

Ian

jimmy b - 03 Feb 2006 09:16 - 4309 of 7315

Ian Burren for one

jimmy b - 03 Feb 2006 09:19 - 4310 of 7315

If you look at the 5 day chart its wrong

IanT(MoneyAM) - 03 Feb 2006 09:20 - 4311 of 7315

will take a look

IanT(MoneyAM) - 03 Feb 2006 09:23 - 4312 of 7315

Jimmy,

Can see what you mean on the basic chart there does seem to be a problem - James is taking a look at this. Meanwhile, if you look at the intraday chart and select 5 days, you should be able to see a complete chart.

Ian
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