If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

The bid and offer prices are not updating with each new trade

patsy

patsym,

Will take a look, can you give me a specific example?
Ian

monitor has yesterdays info on tried refresh no good!

On my stockwatch Cop, Vog bid and offer haven't moved since open but both are down

patsy

Ian - CNA still 300-301 for example. Plenty of trades going through!

Patsym/Kyoto

We think we have found the issue should have it resolved in a few moments will update when done.

Ian

Thanks all better now

patsy

Guys,

We have just restarted, and all apears to be fine you shoudl re connect in a few moments if not already done so.

Ian

Charts show yesterdays price as well ..

jimmy,

I presume you are talking about intraday charts? I have looked at some and they appear to becorrect with todays data - if you have a specific example, please let me know and I will take a look,

Ian

Ian Burren for one

If you look at the 5 day chart its wrong

will take a look

Jimmy,

Can see what you mean on the basic chart there does seem to be a problem - James is taking a look at this. Meanwhile, if you look at the intraday chart and select 5 days, you should be able to see a complete chart.

Ian

Yes it's working now thanks Ian ..

Do we have a screen where you can see all the quote changes of the mm's
for L2 ian ?

ravey,

Unfortunately no we don't - we only display the live market maker quotes.

Ian

Ok thanks Ian.

Ian, thanks for your help. That seems to have sorted the problem - though I still don't know why it suddenly happened after being ok for so long! Helen

Helen,

No problem at all, glad to see you are back up and running.

Ian