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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

patsym - 03 Feb 2006 08:29 - 4305 of 7315

Thanks all better now

patsy

IanT(MoneyAM) - 03 Feb 2006 08:29 - 4306 of 7315

Guys,

We have just restarted, and all apears to be fine you shoudl re connect in a few moments if not already done so.

Ian

jimmy b - 03 Feb 2006 09:07 - 4307 of 7315

Charts show yesterdays price as well ..

IanT(MoneyAM) - 03 Feb 2006 09:11 - 4308 of 7315

jimmy,

I presume you are talking about intraday charts? I have looked at some and they appear to becorrect with todays data - if you have a specific example, please let me know and I will take a look,

Ian

jimmy b - 03 Feb 2006 09:16 - 4309 of 7315

Ian Burren for one

jimmy b - 03 Feb 2006 09:19 - 4310 of 7315

If you look at the 5 day chart its wrong

IanT(MoneyAM) - 03 Feb 2006 09:20 - 4311 of 7315

will take a look

IanT(MoneyAM) - 03 Feb 2006 09:23 - 4312 of 7315

Jimmy,

Can see what you mean on the basic chart there does seem to be a problem - James is taking a look at this. Meanwhile, if you look at the intraday chart and select 5 days, you should be able to see a complete chart.

Ian

jimmy b - 03 Feb 2006 09:36 - 4313 of 7315

Yes it's working now thanks Ian ..

ravey davy gravy - 07 Feb 2006 09:43 - 4314 of 7315

Do we have a screen where you can see all the quote changes of the mm's
for L2 ian ?

IanT(MoneyAM) - 07 Feb 2006 09:47 - 4315 of 7315

ravey,

Unfortunately no we don't - we only display the live market maker quotes.

Ian

ravey davy gravy - 07 Feb 2006 09:51 - 4316 of 7315

Ok thanks Ian.

HelenW - 07 Feb 2006 13:14 - 4317 of 7315

Ian, thanks for your help. That seems to have sorted the problem - though I still don't know why it suddenly happened after being ok for so long! Helen

IanT(MoneyAM) - 07 Feb 2006 13:15 - 4318 of 7315

Helen,

No problem at all, glad to see you are back up and running.

Ian

DocProc - 08 Feb 2006 09:52 - 4319 of 7315

Ian

I have only just started to use Firefox as well as IE and so this problem, concerning the Thread List pages on the PBB and IBB, may have already been reported to you:

1. With IE the "Earlier Threads" button is positioned at the bottom (centre) of the Thread List page. This is OK.

2. With Firefox the "Earlier Threads" button is positioned at the top (and obscuring the headers, "Started By" and "Last Poster"). Obviously this is NOT OK.

3. With Firefox if you click on this "Earlier Threads" then it duly changes the current page to the previous Thread List Page (as it should) but now three more buttons are revealed, ("Recent Threads", "Later Threads" and "Earlier Threads" and which, like 2. above, also are in positions at the top of the page and which obscure the headers, "Started By" and "Last Poster"). Obviously this is not OK either.

IanT(MoneyAM) - 08 Feb 2006 09:54 - 4320 of 7315

Docproc,

This is to do with the way the browser is displaying it - can you send me a screen shot so that I can take a look at what you mean?

ian@moneyam.com

DocProc - 08 Feb 2006 09:56 - 4321 of 7315

I'll try. Can you suggest some Freeware I can download to do it with?

IanT(MoneyAM) - 08 Feb 2006 10:00 - 4322 of 7315

Docproc,

You don't need any additional software, just get the screens up as you described them above, and then press the prt scr button towards the right hand side of your keyboard. Now open up a new E mail and then click on the edit button at the top and select paste - voila the piccy should then appear in your mail.

Ian

MightyMicro - 08 Feb 2006 10:01 - 4323 of 7315

Doc: FWIW, I'm using both Firefox 1.5 and Opera 8.51 and both work just fine with MAM's BBs. Must be something a tad more subtle . . .

DocProc - 08 Feb 2006 10:24 - 4324 of 7315

I've tried lots of things (with my 3 monitors and Appian quad card) but can't get Print Screen to work. I've even moved the picture I want and the cursor with it to Screen 1.

I just can't seem to capture the picture and so 'Paste' never appears after openig up an e-mail and clicking on 'Edit' on OE either.

Got a Freeware idea? I think that might be a better way.
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