Emails now working OK - downloading and saving - but I'm still stuck in wretched Safe Mode.

F8 brings up the choice menu, No 1 Normal Start Up is highlighted but it opens up in Safe Mode??????????

Still in Safe Mode. Just found this message on my Desktop. Has this anything to do with it?

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x6E3B524
Function=[Unknown.]
Library=(N/A)

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:
at sun.java2d.loops.Blit.Blit(Native Method)
at sun.java2d.pipe.DrawImage.blitSurfaceData(Unknown Source)
at sun.java2d.pipe.DrawImage.renderSurfaceData(Unknown Source)
at sun.java2d.pipe.DrawImage.copyImage(Unknown Source)
at sun.java2d.pipe.DrawImage.copyImage(Unknown Source)
at sun.java2d.pipe.DrawImage.copyImage(Unknown Source)
at sun.java2d.SunGraphics2D.drawImage(Unknown Source)
at sun.awt.image.ImageRepresentation.drawToBufImage(Unknown Source)
at sun.java2d.pipe.DrawImage.copyImage(Unknown Source)
at sun.java2d.SunGraphics2D.drawImage(Unknown Source)
at sun.java2d.SunGraphics2D.drawImage(Unknown Source)
at com.deltastream.applet.stock.c.a(Unknown Source)
at a.a.a.a.z.a(Unknown Source)
at a.a.a.a.z.a(Unknown Source)
at a.a.a.a.z.paint(Unknown Source)
at sun.awt.RepaintArea.paint(Unknown Source)
at sun.awt.windows.WComponentPeer.handleEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Dynamic libraries:
0x69000000 - 0x6900E000 C:\WINDOWS\SYSTEM\MACROMED\COMMON\SWSUPPORT.DLL

Heap at VM Abort:
Heap
def new generation total 576K, used 95K [0x1a480000, 0x1a520000, 0x1abe0000)
eden space 512K, 18% used [0x1a480000, 0x1a497c40, 0x1a500000)
from space 64K, 0% used [0x1a500000, 0x1a500000, 0x1a510000)
to space 64K, 0% used [0x1a510000, 0x1a510000, 0x1a520000)
tenured generation total 1408K, used 1256K [0x1abe0000, 0x1ad40000, 0x20480000)
the space 1408K, 89% used [0x1abe0000, 0x1ad1a368, 0x1ad1a400, 0x1ad40000)
compacting perm gen total 4864K, used 4781K [0x20480000, 0x20940000, 0x24480000)
the space 4864K, 98% used [0x20480000, 0x2092b508, 0x2092b600, 0x20940000)

Local Time = Thu Apr 13 07:57:57 2006
Elapsed Time = 576
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_06-b03 mixed mode)
#

Just ran Registry Mechanic. Showed one problem on a deep can but then the application froze so I couldn't do anything about it.

Still marooned in Safe Mode. Help!

TOK, this is a difficult one to work out remotely hower I think you should do a virus scan. I suggest that you do an online virus scan Panda Activescan is fairly good

Panda Activescan

Post back here when complete !

Hi Spaceman - Did an AVG virus scan yesterday and it found SQL SSRP Slammer which it dealt with (although I suspect it had already been dealt with and was languishing in the AVG virus vault).

Just noticed that although the screen is in Safe Mode the corner Safe Mode captions are not been displayed.

Then you're not in safe mode TOK, you just have the default display driver at low resolution. Go into System Devices and set the video card and monitors correctly.

Hi Kayak - Computer idiot here! Been to My Computer/Control Panel/System/Device Manager which brings up a pretty picture of lots of monitor screens! No option to change any settings - and what are the correct settings anyway? Sorry to be such a thicko!

TOK. Right click on desktop select properties then settings and have a look at the resolution Display: statement, is the graphics card and monitor correct? YUou can change the resolution from there but if your display adapter has been corrupted you might need to do more.

Thicko TOK here again, guys. Display shows VX700 on ATI 3D Rage Pro (atir 3). 16 colours (option to change these) and screen area 640 x 480 pixels (option to change this setting too). Performancer shows Graphic Hardware Accelerator is set at Full (option to reduce). Any suggestions, please?

TOK,try setting True color(32bit) and 1024X768 !!!!

Hi MB - No option for 32 bit. I set 1024 x 768 and this moved the colour setting to 256. Rebooted as required but the settings defaulted back to 16 and 640 x 480.

TOK,did you save the setting ???

Hi MB - I clicked Apply and OK and the message came up to rebooot. Did I need to do anything else? Meanwhile, I've just tried High Colour (32 bit) but that has defaulted back to 16 bit.

I guess one of the other Pc boffins would be better on this one then,cue Spaceman Kayak :-)

Only another suggestion prehaps 32bit it to high,you could try 24 bit see if it will take that setting,that may be the maximum it will take !!!

Mega...

TOK, do you know what resolution you were using before? Try 16 colours on 800x600. It should change it immediately. I'm assuming you've checked that you actually have a VX700 on an ATI 3D Rage Pro card :-)

Hi Kayak

Don't know previous settings. Settings shows VX and ATI and Belarc shows the same so I assume that's whatI've got.

Tried 800 x 600 which moved the 16 bit up to 256. Rebooted and back to 16 bit and 640 x 480 and this wishy washy monitor.

Noticed that on close down there are psychedlic strips of light that flash across the monitor briefly.

Dont worry about the monitors flashing strips of light,its just the good gear your smoking :-))

MB - I'll need some if I can't sort this soon.

TOK, best way to see what monitor you have is to look at the label at the back :)