If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Cant access news articles, predominantly AV. and HTG final results - gonna make 8.00am nervy if i cant at least see headline numbers before then

Fundy,

Seems to be a problem with our supplier I will let you know as soon as resolved.

Ian

seems to be a problem elsewhere as well as this source fails as well.

http://www.companyannouncements.net/

RNS News is now available again - please accept my apologies for the inconvenience,

Ian

Ian,
Cross Hair Price Indicator has stopped working on custom charts.

Ian,
Cross Hair Price Indicator has stopped working on custom charts.

sorry about duplicated entries (lol)

B-P,

I have just tried it here and it has displayed fine on customer charts. HAve you changed any settings or had any auto upgrades on software on your machine?

Ian

We are experiencing some network issues

causing some blood pressure issues as well I think.....

sarkee,

Please accept my sincere apologies - we are working to resolve the issues that have caused these problems.

Regards

Ian

Ian T
Thx appreciate that & understand the grey hair it may be causing..........perhaps this comes under Sod's Laws today......

I keep coming across things that "my subscrption does not entitle me too". As far as I can see I am entitled to many of these items but I just don't get them!

e.g. I just tried to access a thread in the traders room. I couldn't!

I have not had acces to that room for a year or so!

Red

Ian,
Yes I have changed to (opera browser) this seems to be the problem, when I use Internet explorer cross hair ok ----- very strange.
Thanks B-P.

Hi there seems to be a bug with terminal using safari on the MAC
The window that has the settings 'content, group, autofresh etc ' will not minimise fully so it takes up a lot of screen real estate.

NickB,

I will see if we can reproduce this and get one of the tech guys to take a look,

Ian

Thanks.

Excuse a silly question, but how do I get a detailed chart of the Nikkei (TOKN) up in the charts section? When i call it up I get an odd looking chart, thanks, H