If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Excuse a silly question, but how do I get a detailed chart of the Nikkei (TOKN) up in the charts section? When i call it up I get an odd looking chart, thanks, H

Morning.

Have you chaps changed the level 2 applet(or have I inadvertently altered something?), as I now get an extra grey bar on the bottom that reads applet.deltastream etc.
Also, more annoyingly all my level 2 windows are now labelled http://moneyam.com - EPIC(level2) which means, when minimised, my task bar is a long row of the letters "http" repeated which isn't much use for finding and expanding the correct window quickly.

Incidentally, any update on the missing stocks from company zone that I reported a month or two ago? I'm still finding loads missing when i try and check shareholder info.

Cheers,
dell

P.S. There also appears to be a strange bug that some of the time, I can only read messages on BB threads in a full window. In a reduced window, the messages disappear and i get a white page with just the AM tabs. Most odd!

dell,

We have not made any changes to Level 2 - can you try a resart and let me know what happens? If this doesn't work, can you send me a screen shot of what you are seeing?

With regard to the missing stocks, JT sent a list of those that were missing over to our supplier - I will get him to chase them up and find out what is happening.

Ian

Ian - thanks.

I'll spend some more time on it later, as it is currently irritating but still useable. If you guys haven't changed anything, I've probably tweaked an IE setting that needs putting back.

Did you notice my postscript?

Rgds
dell

del,

Sorry missed that - I can't reproduce it here and have had no similar reports of such behaviour - if you haven't done one recently can you please try a windows update to see if this cures the problem as it seems that you browser is doing some strange things at the moment.

Ian

Ian
Rogue buy order on GSK 5400 @1512
P

Photo,

I will take a look,

Ian

photo,

I have removed it - please refresh your screen.

Ian

THANKS Ian

Sorry didn't mean to shout
P

having difficulties getting trades data - is there a problem

monitor is not working and it was 2mins ago

sorry all - there is an issue at the moment - we are just about to resart it and it should be back with you soon.

Ian

Hi Ian at Money am
problems with streaming - blank ???

pension,

Yes we have had a problem - we are working on this and resarting things, so you should re connect in a few minutes,

Ian

Also, all the SPs are showing red... can you fix this as well plse ?

All,

Your stockwatch screens should now start to reconnect - please accept my apologies for this problem.

Ian

Ian,

I received the e-mail "Cash Shells: exclusive new report from Shares" on Tuesday, February 28, 2006 , but when I opened it up the mail was blank/empty.

Please can you advise how I can get hold of the report or arrange for it to be sent again?

Thanks very much.
ST

soul traders,

I will arrange for it to be resent to you.

Ian

Thanks very much Ian!!