Investors' Room :: Please report bugs and enhancements - MoneyAM - Free Share Prices, Stock Quotes, Charts, News, Level2

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 08 Mar 2006 13:45 - 4523 of 7315

Di,

Will do,

Ian

Dynamite - 08 Mar 2006 13:47 - 4524 of 7315

Thanks Ian :-)

IanT(MoneyAM) - 08 Mar 2006 13:47 - 4525 of 7315

Di,

Give it a refresh on Rio and they should be gone.

Ian

Dynamite - 08 Mar 2006 14:05 - 4526 of 7315

Fine now :-)

Jules - 08 Mar 2006 14:25 - 4527 of 7315

GSK...1534 rogue order.... thanks

IanT(MoneyAM) - 08 Mar 2006 14:26 - 4528 of 7315

jules,

refresh and it will be gone,

Ian

Jules - 08 Mar 2006 14:28 - 4529 of 7315

thanks Ian... Cookson also has a couple

IanT(MoneyAM) - 08 Mar 2006 14:30 - 4530 of 7315

jules,

Do a refresh - I have cleared them out.

Ian

goforit - 09 Mar 2006 05:46 - 4531 of 7315

Morning, dont seem to be able to open forex thread

IanT(MoneyAM) - 09 Mar 2006 07:25 - 4532 of 7315

goforit,

This is usually caused by one of the external link in there - I will take a look,

Ian

IanT(MoneyAM) - 09 Mar 2006 07:26 - 4533 of 7315

goforit,

Just checked it out and it appears to be fine - was probably just some slowness with one of the sites that is linked to in the header - let me know if it happens again,

Ian

goforit - 09 Mar 2006 07:35 - 4534 of 7315

cheers

Photomad - 09 Mar 2006 14:01 - 4535 of 7315

Ian

Problem with L2 on GSK,TSCO,BATS,BAY.
Underlying orders do not correspond with Yellow strip.
P

IanT(MoneyAM) - 09 Mar 2006 14:03 - 4536 of 7315

Photo,

Please accept my apologies - there has been a fire at one of our hosting sites which has caused sprinklers to go off, and is what is causing this. I will look at any issues raised on a individual basis and remove any problem orders where I can.

Ian

Photomad - 09 Mar 2006 14:07 - 4537 of 7315

Its impossible to work out whats correct because they're moving quickly.
P

IanT(MoneyAM) - 09 Mar 2006 14:09 - 4538 of 7315

Photo,

I understand what you mean, and we will attempt to get them cleaned up as and where we can.

Ian

Photomad - 09 Mar 2006 14:11 - 4539 of 7315

Thanks
P

Dynamite - 09 Mar 2006 14:32 - 4540 of 7315

Ian I keep getting rogue orders stuck on aal and rio. Can you sort please thanks

IanT(MoneyAM) - 09 Mar 2006 14:33 - 4541 of 7315