If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Its impossible to work out whats correct because they're moving quickly.
P

Photo,

I understand what you mean, and we will attempt to get them cleaned up as and where we can.

Ian

Thanks
P

Ian I keep getting rogue orders stuck on aal and rio. Can you sort please thanks

Di,

Will do,

Ian

still getting them Ian...my level 2 for rio reads 2614/2614 :-(

Di,

The fire at the hosting site has caused this problem - I will try to get them cleaned out as soon as possible.

Ian

Thx Ian

should look a little better on refresh Di - will keep an eye on things.

Ian

thanks Ian

seem to not get anything live at the moment are there more problems today?

thanks

patsy

patsym,

There has been a fire at one of our hosting sites, which means the building is currently cordoned off. This is what is causing the problem I am afraid.

Please accept my apologies,

Ian

have no stockwatch or trade pages

Ian cant get streaming on stockwatch

There has been a fire at one of our hosting sites, which means the building is currently cordoned off. This is what is causing the problem I am afraid.

Please accept my apologies,

Ian

Ian , stockwatch grey , fire?

do we know how long for?

thans

Pat,

We have spoken to them and they are not allowed in at the moment, we are tryiong to restart the streaming services from here, but I cannot give you an estimate as yet.

Ian

thanks Ian

All,

Level 1 streaming services should now be back with you - I apologise for this outage.

If your streaming does not re connect, please can you restart your machine and try again. If you are still having problems after this, please post here,

Ian