If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

should look a little better on refresh Di - will keep an eye on things.

Ian

thanks Ian

seem to not get anything live at the moment are there more problems today?

thanks

patsy

patsym,

There has been a fire at one of our hosting sites, which means the building is currently cordoned off. This is what is causing the problem I am afraid.

Please accept my apologies,

Ian

have no stockwatch or trade pages

Ian cant get streaming on stockwatch

There has been a fire at one of our hosting sites, which means the building is currently cordoned off. This is what is causing the problem I am afraid.

Please accept my apologies,

Ian

Ian , stockwatch grey , fire?

do we know how long for?

thans

Pat,

We have spoken to them and they are not allowed in at the moment, we are tryiong to restart the streaming services from here, but I cannot give you an estimate as yet.

Ian

thanks Ian

All,

Level 1 streaming services should now be back with you - I apologise for this outage.

If your streaming does not re connect, please can you restart your machine and try again. If you are still having problems after this, please post here,

Ian

Is there a thread for getting help with MAM site functionality. If so, please could somebody point me there. If not, here's my questions, any tips appreciated ;
(I've looked at the help pages, and can't see answers there).

Re. Stockwatch,
... can we rename watchlists ?
... can we alter the order of watchlists in the watchlist drop-down-box ?

Re. Trades,
... I can see a single page of trades (about 50 trades), with input boxes at top to specify day/time range for the trade data. Specifying times earlier than the earliest trade on the current page, doesn't produce any earlier data. Are earlier trades available, or do we just get 1 page.


Thanks, D.

Dieng,

In answer to your questions, You can rename stockwatch lists, by using the edit function.

The watchlists are ordered in the order that you originally enter them, and cannot at this point be re ordered.

To get trades information which goes furthe rback, you need to first of all switch off the live stream, this is done in the sort by box.

Hope this helps,

Ian

I have messages on ffox and advent browsers that your security certificate is out of date.

Digger,

That is strange as it was renewed only a few months ago - can you check the date and time on the clock in your system tray in the bottom right hand corner of the sreen to make sure it is set correctly?

Ian

I have also had the security cert warning come up

time correct here

Guvnor,

Tnanks for that - can you also check the time and date in your system tray. In the meantime, I will get the tech guys to check things out this end,

Ian

Ian I have the same thing.
Di