If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Guvnor,

Tnanks for that - can you also check the time and date in your system tray. In the meantime, I will get the tech guys to check things out this end,

Ian

Ian I have the same thing.
Di

I have just had that also Ian, with Firefox. Pc clock is correct.

OK,

Thanks all - James is taking a look.

Ian

Ian
Also same here.
P

...and here.

yes thanks guys - James is aware of this and looking into in.

Ian

I logged in this am using ffox then closed it and opened advent to access l2 and the site after loading l2 I was then logged out as the site stated that I had logged in from another comp.As I had not done this I am at a loss to know how to overcome this other than a reboot .

Digger,

It is caused by a cookie - you logged in with firefox, even though you closed it, you were still logged in. Then wehen you logged in using a different methos, the system showed you as logged in on 2 different platforms which is why it did this.

If you clear out cookies, and resatrt you should be fine.

Ian

Thank you Ian

All,

The issue with the error message about scure cert has now been fixed - if anyone has any further problems, pelase let me know,

Ian

there a error message come up on your spelling,in post 4573 pelase :-))

Ian, thanks for the answers re. changing stockwatch names.

I have looked at your instructions, and it was what I was trying, and didn't seem to work. I've tried again, and still no luck.

This is what I'm doing ;

..On a Stockwatch page, Click 'Edit this watchlist'.
..Brings up a page entitled 'Edit Watch List', with data entry boxes for 'Watchlist Name', 'Epic Codes', etc.
..Try to alter the name in the 'Watchlist Name' box.
..Cursor won't go into this box. It is possible to highlight the current name, however this is not affected by any typing.
.. I can amend the entries in the 'Epic codes' boxe, without any problems.

I've tried both Firefox and IE, and done this on 2 different PC's.

Please could you advise what I'm doing wrong.

Thanks, D.

D,

Might be nothing - I will get JT to take a look at this as we have on occasion in the past had problems with the edit function. In the meantime, if you want to mail me deatils of the title and what you want it changed to, we will be able to do this for you,

ian@moneyam.com

Ian, thanks for the offer, but it doesn't justify you having to do it manually.

I just wait for the function to be mended.

Thanks.

Ian - Majority of RNS news appears to be missing again, this morning.
Likewise on UKwire, so it looks like a provider issue. Can you chase them, please.

Cheers,
dell

dell,

Apologies for that - I will contact our suppliers now,

Ian

Dvs rns not showing.

ravey,

This is due to an issue with our supplier (please see above post). They are looking into the issue, and I will update you as soon as they have updated me,

Ian

Thanks Ian.