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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Gdub - 10 Jan 2003 19:50 - 457 of 7315

Help!

I hope somebody can read this because after it's posted I wont be able to!

All the posts on every thread have disappeared and appear blank to me.

Can somebody email me please.

Earlyriser - 10 Jan 2003 20:08 - 458 of 7315

Cannot now save my password on log-in page so have to type in each time, this is time consuming, also, when I try to open any thread my security box appears asking me if I want to open both secure and non-secure items, this never happened before and I have not changed my internet security settings on IE6.

Big Al - 10 Jan 2003 20:14 - 459 of 7315

Earlyriser - I had to log back in and XP hadn't saved my login/password details as it had before. Also got that box. Temporary I assume.

vasey - 10 Jan 2003 20:50 - 460 of 7315

Is it me or has the 'log out' button disappeared? Oh, well.

Seymour Clearly - 10 Jan 2003 22:57 - 461 of 7315

HELP

Can anyone read this? I am getting headers for each person's posts on each thread but no text, and can't even read my own posts once posted. The screen is also incredibly wide. All since the system upgrade, but have also just reinstalled Norton Internet Security 2002 after reformatting my HD.

Judging from the fact that there are posts being created now I expect everyone else has no problem.

Could someone from moneyam e-mail me to tell me if there is a problem or is it me please.

AndyMoneyAM - 10 Jan 2003 23:16 - 462 of 7315

Symour Clearly, I've emailed you so you'll be able to read my reply.

The BB has reverted to an older version that does not work well with IE 5 and Opera 7. IE 5.5, IE 6 and Netscape 7 are OK.

We're working on getting the new BB back online.

Andy Lovell (IST and MoneyAM)

Seymour Clearly - 10 Jan 2003 23:21 - 463 of 7315

Andy, if that was a reply to me, I still have nothing other than the poster's handle and time/date. Have switched to a different PC without any firewall and still no better. HELP!
edit - now OK with IE6. Thanks.

Dil - 11 Jan 2003 08:28 - 464 of 7315

I keep getting a message when opening threads saying "you are about to view both secure and non secure items" with options ok , cancel etc.

PeterG - 11 Jan 2003 08:42 - 465 of 7315

Is everybody using invisible ink?
When I open a thread I see the first post and below that just the name, date, time and post number info for the rest of the posts. The posts themselves are blank...

PeterG - 11 Jan 2003 08:46 - 466 of 7315

Ok, just seen Martini's thread for Seymour... Looks like I have the problem browser, too. Er, don't bother replying on this thread because I won't see your answer...

Martini - 11 Jan 2003 10:30 - 467 of 7315

Is it me or is the site running slow this morning?

skinny - 11 Jan 2003 11:29 - 468 of 7315

Don't know if it has been mentioned b4 but I cannot change my password - it doesn't recognise my current password!!

Mega Bucks - 11 Jan 2003 13:03 - 469 of 7315

Since the site was updated on friday the bb has been total crap,can see the thread headers and the posters on the thread but no text.
Have sent email to see if there is a problem,no changes this end.
The changes to the stockwatch page is Brill as i was going back to the other side because that was better.

I dont even now if this is getting through to the bb.

Rick...MB

Gdub - 11 Jan 2003 13:09 - 470 of 7315

Still can't see the posts on any of the threads.

Could somebody from MoneyAM contact me by email and let me know what's going on please.

jeffmack - 11 Jan 2003 13:51 - 471 of 7315

Dont you just love beta testing

adriand - 11 Jan 2003 18:11 - 472 of 7315

I know its Saturday but I cannot retreive trades for previous days.

hilary - 14 Jan 2003 11:06 - 473 of 7315

I've had to log-in half a dozen times already this morning. Is it just me?

Paulismyname - 14 Jan 2003 11:14 - 474 of 7315

Also having log in problems

Juzzle - 14 Jan 2003 11:23 - 475 of 7315

Hilary/Paul - I keep seeing repeats of the login page whenever I return to any history MoneyAM page from elsewhere, but I find if I ignore it and select required tab that takes me in OK. Did get a timed out attempt on BB list one time though, with this message: Can't contact servlet runner at 127.0.0.1:6802

Forwood - 14 Jan 2003 11:30 - 476 of 7315

I also had the Can't contact servlet runner at 127.0.0.1:6802 message for the BBs. Repeat sign ins seem to be a feature of the past few days.

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