If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

D,

Might be nothing - I will get JT to take a look at this as we have on occasion in the past had problems with the edit function. In the meantime, if you want to mail me deatils of the title and what you want it changed to, we will be able to do this for you,

ian@moneyam.com

Ian, thanks for the offer, but it doesn't justify you having to do it manually.

I just wait for the function to be mended.

Thanks.

Ian - Majority of RNS news appears to be missing again, this morning.
Likewise on UKwire, so it looks like a provider issue. Can you chase them, please.

Cheers,
dell

dell,

Apologies for that - I will contact our suppliers now,

Ian

Dvs rns not showing.

ravey,

This is due to an issue with our supplier (please see above post). They are looking into the issue, and I will update you as soon as they have updated me,

Ian

Thanks Ian.

All,

Apologies for the RNS problems - they have now been resolved by our suppliers, and you should now be able to access them.

Ian

Please include the ETF's (ie ISF, IUKD etc etc) in the MoneyAM end of day Data files.

Trader2,

Just spoken to Karl who developed it, and the download function is on the development list for an overhaul in the future, as it is still technically in beat. Unfortunately, I cannot give any timescales at this point in time.

Ian

I'm having trouble editing the HTML in a posting on the Cheltenham thread.

Now sorted.

Ian, Since upgrading to L2 I can't get the popup window on my laptop direct from clicking the 2 on stockwatch. I can access it by clicking the Level 2 tab at the top of the page. Using Firefox and popups from www.moneyam.com are allowed.

Works OK on my desktop.

Seymour,

The only thing that could cause this would be a pop up blocker - do you have any tool bars installed on your browser? Does it work in IE? Can you try disabling the pop up blocker in your firewall completely to see if that helps?

Ian

Ian, no tool bars at all.

Also happens in IE. Will try disabling pop-up blocker completely.

Seymour,

Let me know what happens - also if you are running XP there is a pop up blocker in there as well.

Ian

Doh - just realised. It will be Norton Internet Security - not sure how to disable it for MAM though. Any ideas?

edit - just turned off pop-up blocking completely and all is well, not sure that this is the full solution though.

Seymour,

Not sure as I don't have it on this machine, but the pop up blocker should be somewhere within the advertising part of norton - I think you can configure it from there.

Ian

OK Ian, thanks for your help. I'll have a proper play tonight at home to see if I can sort it. Norton's good, but a bit of a monster at times. Probably won't renew my sub.

Ian
a rogue order on xta 14000 @1796
Thanks
di

Di,

If you refresh it shoudl be gone now.

Ian