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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

dell314 - 13 Mar 2006 07:45 - 4578 of 7315

Ian - Majority of RNS news appears to be missing again, this morning.
Likewise on UKwire, so it looks like a provider issue. Can you chase them, please.

Cheers,
dell

IanT(MoneyAM) - 13 Mar 2006 07:49 - 4579 of 7315

dell,

Apologies for that - I will contact our suppliers now,

Ian

ravey davy gravy - 13 Mar 2006 08:04 - 4580 of 7315

Dvs rns not showing.

IanT(MoneyAM) - 13 Mar 2006 08:06 - 4581 of 7315

ravey,

This is due to an issue with our supplier (please see above post). They are looking into the issue, and I will update you as soon as they have updated me,

Ian

ravey davy gravy - 13 Mar 2006 08:24 - 4582 of 7315

Thanks Ian.

IanT(MoneyAM) - 13 Mar 2006 08:45 - 4583 of 7315

All,

Apologies for the RNS problems - they have now been resolved by our suppliers, and you should now be able to access them.

Ian

Trader2 - 13 Mar 2006 15:23 - 4584 of 7315

Please include the ETF's (ie ISF, IUKD etc etc) in the MoneyAM end of day Data files.

IanT(MoneyAM) - 13 Mar 2006 15:29 - 4585 of 7315

Trader2,

Just spoken to Karl who developed it, and the download function is on the development list for an overhaul in the future, as it is still technically in beat. Unfortunately, I cannot give any timescales at this point in time.

Ian

DocProc - 13 Mar 2006 17:33 - 4586 of 7315

I'm having trouble editing the HTML in a posting on the Cheltenham thread.

Now sorted.

Seymour Clearly - 15 Mar 2006 09:43 - 4587 of 7315

Ian, Since upgrading to L2 I can't get the popup window on my laptop direct from clicking the 2 on stockwatch. I can access it by clicking the Level 2 tab at the top of the page. Using Firefox and popups from www.moneyam.com are allowed.

Works OK on my desktop.

IanT(MoneyAM) - 16 Mar 2006 07:08 - 4588 of 7315

Seymour,

The only thing that could cause this would be a pop up blocker - do you have any tool bars installed on your browser? Does it work in IE? Can you try disabling the pop up blocker in your firewall completely to see if that helps?

Ian

Seymour Clearly - 16 Mar 2006 09:32 - 4589 of 7315

Ian, no tool bars at all.

Also happens in IE. Will try disabling pop-up blocker completely.

IanT(MoneyAM) - 16 Mar 2006 09:34 - 4590 of 7315

Seymour,

Let me know what happens - also if you are running XP there is a pop up blocker in there as well.

Ian

Seymour Clearly - 16 Mar 2006 09:37 - 4591 of 7315

Doh - just realised. It will be Norton Internet Security - not sure how to disable it for MAM though. Any ideas?

edit - just turned off pop-up blocking completely and all is well, not sure that this is the full solution though.

IanT(MoneyAM) - 16 Mar 2006 09:40 - 4592 of 7315

Seymour,

Not sure as I don't have it on this machine, but the pop up blocker should be somewhere within the advertising part of norton - I think you can configure it from there.

Ian

Seymour Clearly - 16 Mar 2006 13:07 - 4593 of 7315

OK Ian, thanks for your help. I'll have a proper play tonight at home to see if I can sort it. Norton's good, but a bit of a monster at times. Probably won't renew my sub.

Dynamite - 16 Mar 2006 15:43 - 4594 of 7315

Ian
a rogue order on xta 14000 @1796
Thanks
di

IanT(MoneyAM) - 16 Mar 2006 15:46 - 4595 of 7315

Di,

If you refresh it shoudl be gone now.

Ian

Dynamite - 16 Mar 2006 16:01 - 4596 of 7315

thax Ian ok now

Mickinvest - 17 Mar 2006 08:23 - 4597 of 7315

Getting error on level 2 lads

404 Not Found
/action/nav/level2 was not found on this server.
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