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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Seymour Clearly - 16 Mar 2006 09:37 - 4591 of 7315

Doh - just realised. It will be Norton Internet Security - not sure how to disable it for MAM though. Any ideas?

edit - just turned off pop-up blocking completely and all is well, not sure that this is the full solution though.

IanT(MoneyAM) - 16 Mar 2006 09:40 - 4592 of 7315

Seymour,

Not sure as I don't have it on this machine, but the pop up blocker should be somewhere within the advertising part of norton - I think you can configure it from there.

Ian

Seymour Clearly - 16 Mar 2006 13:07 - 4593 of 7315

OK Ian, thanks for your help. I'll have a proper play tonight at home to see if I can sort it. Norton's good, but a bit of a monster at times. Probably won't renew my sub.

Dynamite - 16 Mar 2006 15:43 - 4594 of 7315

Ian
a rogue order on xta 14000 @1796
Thanks
di

IanT(MoneyAM) - 16 Mar 2006 15:46 - 4595 of 7315

Di,

If you refresh it shoudl be gone now.

Ian

Dynamite - 16 Mar 2006 16:01 - 4596 of 7315

thax Ian ok now

Mickinvest - 17 Mar 2006 08:23 - 4597 of 7315

Getting error on level 2 lads

404 Not Found
/action/nav/level2 was not found on this server.

IanT(MoneyAM) - 17 Mar 2006 08:24 - 4598 of 7315

Mick,

Apologies, we had a problem this end it you close down your level 2 and go back into it, all should now be fine.

Ian

Mickinvest - 17 Mar 2006 08:42 - 4599 of 7315

working again cheers

deadfred - 17 Mar 2006 09:36 - 4600 of 7315

why after signing in do i always have to double click to get screen i want


what i mean is your home page comes up then say i click trade your home page comes back up i have to click it three times from login in to get to page i want

IanT(MoneyAM) - 17 Mar 2006 09:38 - 4601 of 7315

deadfred,

This could be a cookies issue at your end - try the following:

Click on tools at the top of IE
Click on intenet options
Clcik on privacy and then the advanced button
Now make sure there is a tick next to 'override automatic cookie handling' and also 'always allow session cookies'

If this does not work, it could well be something in your firewall which is causing the conflict.

Ian

ravey davy gravy - 19 Mar 2006 20:25 - 4602 of 7315

Ian.

Advfn is currently under a mega spam attack, because none of the staff seem
to work weekends somebody has created hundreds of nicknames to spam just
about everythread over there with some US bucketshop stock scam.
Hence they wont be removed till tomorrow, this is increasing at a rapid rate
over there of late, lets hope it does not happen over here on moneyam.

Photomad - 23 Mar 2006 09:10 - 4603 of 7315

Ian
Rogue buy order on LLOY
Thanks
P

IanT(MoneyAM) - 23 Mar 2006 09:12 - 4604 of 7315

Photo,

can't see any rogue on LLOY can you refresh your screen please?

Ian

Photomad - 23 Mar 2006 09:16 - 4605 of 7315

Thanks gone now.
P

jimmy b - 30 Mar 2006 07:43 - 4606 of 7315

No stockwatch this morning

IanT(MoneyAM) - 30 Mar 2006 07:45 - 4607 of 7315

jimmy,

Stockwatch is fully operational and I can see no problems at this end. Can you tell me exactly what you can see?

Ian

jimmy b - 30 Mar 2006 07:46 - 4608 of 7315

Nothing just a cross in the corner ,and java is installed

IanT(MoneyAM) - 30 Mar 2006 07:51 - 4609 of 7315

sounds like Java has become disabled or corrupted if you are seeing a cross. Please try a restart and if that doesn't work, re install Java by clicking on this link:

http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80

Ian

jimmy b - 30 Mar 2006 07:56 - 4610 of 7315

Thank you Ian , its working now .
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