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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

ravey davy gravy - 01 Apr 2006 15:51 - 4627 of 7315

It's a shame it does not happen to you on advfn haystack, i think hundreds
of posters would gladly like a day where you dont spam their threads.

Haystack - 01 Apr 2006 23:17 - 4628 of 7315

The logoff did it again. I started to send an internal Email just now and typed it in about 3 minutes. When I sent it, it logged me off. Luckily I had copied it to the clipboard.

Kayak - 02 Apr 2006 00:10 - 4629 of 7315

Two logoffs this afternoon, 14.45 and 18.31. The time is of course when I realised I'd been logged off, not the actual logoff time.

MightyMicro - 02 Apr 2006 02:06 - 4630 of 7315

I'm trying to remember what the original session expiry (auto logout) time was set to -- I think it was eight hours. Of course, if the host restarted automagically, everybody would be logged off and the interruption to service might not be noticed at weekends.

A bit of log delving by TullettJ might reveal all -- or not.

IanT(MoneyAM) - 03 Apr 2006 09:11 - 4631 of 7315

Guys,

JT has an idea as to what causes this, and is looking into it.

Ian

StonyB - 03 Apr 2006 12:04 - 4632 of 7315

Looks like some Nas Comp data could be missing, or, at least, the charts for it are playing up.

eg: on these 3-month charts:

Nas Comp

now only shows 3 day's worth of data, when it should look more like this one, for the Nas 100:

Nas 100

IanT(MoneyAM) - 03 Apr 2006 12:07 - 4633 of 7315

Stony,

Thanks for pointing this out - I will need to get James to take a look at this.

Ian

Haystack - 05 Apr 2006 03:02 - 4634 of 7315

I am using a Beta version of MS Internet Explorer (version 7). It does a few strange things with the BB pages on Money AM. You might like to try it before it is released. It loses the ends of BB pages occasionally and sometimes overlaps the images of the text onto the buttons at the bottom. It doesn't do it on other BBs.

IanT(MoneyAM) - 05 Apr 2006 10:05 - 4635 of 7315

Haystack,

Thanks for that - we will test it before it is released.

Ian

0rient - 05 Apr 2006 16:16 - 4636 of 7315

Problems with my watchlist....all the old epics which I have removed from the list over the last few months have reappeared as by magic :)....just had to remove them all again...weird!

IanT(MoneyAM) - 05 Apr 2006 16:21 - 4637 of 7315

0rient, that is strange. Apologies for the inconvenience - I will get the tech guys to take a look to see if they can work out what caused this,

Ian

Andy - 05 Apr 2006 16:25 - 4638 of 7315

IanT,

Can you please correct the chart of GAL, Galantas Gold, which floted on AIM on 31.03.06?

Float price was 10p, not the 7 showing on the chart!

TIA.

IanT(MoneyAM) - 05 Apr 2006 16:26 - 4639 of 7315

Andy,

I will get James to take a look, but it may require a reload overnight.

Ian

0rient - 05 Apr 2006 16:32 - 4640 of 7315

Thanks Ian :)

Andy - 05 Apr 2006 17:54 - 4641 of 7315

Thanks IAn,

I want to put the chart in the thread header, and it would look like one disasterous stock if I put the current one in!

Andy - 06 Apr 2006 13:22 - 4642 of 7315

IanT,

Sorry but this chart is still wrong, the float was done around 10p, and certainly not 7!

IanT(MoneyAM) - 06 Apr 2006 13:31 - 4643 of 7315

Andy,

James is aware of this - and is looking to resolve it with data update to night

Apologies for the delay,

Ian

Andy - 06 Apr 2006 19:21 - 4644 of 7315

IanT,

No problem, just a reminder, many thanks for your prompt response!

Is that the same James from 'over the road'?

Haystack - 06 Apr 2006 21:40 - 4645 of 7315

I have a long standing problem to do with the BB. I read a thread up to the last post. The next time I come in it may go to the next post. At other times it goes back 10, 20 or more posts when displaying the thread. Presumably you keep a record of what post I have read up to.

IanT(MoneyAM) - 07 Apr 2006 07:26 - 4646 of 7315

Haystack,

That is very strange - I will see if I can reproduce it and I will also speak to Jonathan about it,

Ian
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