If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

I'm trying to remember what the original session expiry (auto logout) time was set to -- I think it was eight hours. Of course, if the host restarted automagically, everybody would be logged off and the interruption to service might not be noticed at weekends.

A bit of log delving by TullettJ might reveal all -- or not.

Guys,

JT has an idea as to what causes this, and is looking into it.

Ian

Looks like some Nas Comp data could be missing, or, at least, the charts for it are playing up.

eg: on these 3-month charts:

Nas Comp

now only shows 3 day's worth of data, when it should look more like this one, for the Nas 100:

Nas 100

Stony,

Thanks for pointing this out - I will need to get James to take a look at this.

Ian

I am using a Beta version of MS Internet Explorer (version 7). It does a few strange things with the BB pages on Money AM. You might like to try it before it is released. It loses the ends of BB pages occasionally and sometimes overlaps the images of the text onto the buttons at the bottom. It doesn't do it on other BBs.

Haystack,

Thanks for that - we will test it before it is released.

Ian

Problems with my watchlist....all the old epics which I have removed from the list over the last few months have reappeared as by magic :)....just had to remove them all again...weird!

0rient, that is strange. Apologies for the inconvenience - I will get the tech guys to take a look to see if they can work out what caused this,

Ian

IanT,

Can you please correct the chart of GAL, Galantas Gold, which floted on AIM on 31.03.06?

Float price was 10p, not the 7 showing on the chart!

TIA.

Andy,

I will get James to take a look, but it may require a reload overnight.

Ian

Thanks Ian :)

Thanks IAn,

I want to put the chart in the thread header, and it would look like one disasterous stock if I put the current one in!

IanT,

Sorry but this chart is still wrong, the float was done around 10p, and certainly not 7!

Andy,

James is aware of this - and is looking to resolve it with data update to night

Apologies for the delay,

Ian

IanT,

No problem, just a reminder, many thanks for your prompt response!

Is that the same James from 'over the road'?

I have a long standing problem to do with the BB. I read a thread up to the last post. The next time I come in it may go to the next post. At other times it goes back 10, 20 or more posts when displaying the thread. Presumably you keep a record of what post I have read up to.

Haystack,

That is very strange - I will see if I can reproduce it and I will also speak to Jonathan about it,

Ian

Any reason why I often get 'Page Not Found' when I click on a thread. I then have to click refresh to get back to Moneyam. The time it takes for pages to open is also so slow sometimes I could go and make a coffee before the page has fully downloaded?

harlosh,
I cannot replicate that at this end - is it any particular thread thread you are talking about or all of them as they seem fine here - can you try a restart on your browser, and let me know if things improve/

Ian

I know Shell went through the name/Epic change and we moved from SHEL to RDSB, but is there any way the charts could be adapted to incorporate the history, please? Currently 2005 is as far back as I can go on AM charts. Thanks.