If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

I know Shell went through the name/Epic change and we moved from SHEL to RDSB, but is there any way the charts could be adapted to incorporate the history, please? Currently 2005 is as far back as I can go on AM charts. Thanks.

Priscilla,

I will have a word with James to see if he can work some of his magic.

Ian

Ian, don't think it is any particular thread but I'll take more notice if it happens again and let you know. The slowness of the site is more of a problem though.

Harlosh,

It does seem pretty responsive here - however, I will keep an eye on things.

Ian

Just noticed Hilary is complaining about the same thing Ian.

Harlosh,

Yes a few people have mentioned slowness, and with the fix we put in for last weeks issues, this could be a factor, but I have not been able to reporduce the symptons. If I do I will let you know,

Ian

Ian,

What's wrong with level 2 this afternoon? Mine is displaying rubbish...XTA 1972/1952 real price 51/53 Rio 3115/3100 real 02/03 AAl 2355/2336 real 2331/2336

I have done loads of refreshes...noticed that the wrong figures earlier were disappearing after turning brown once they had been there a while but nnow its all caput :-(
Di

Di,

I will take a look,

Ian

Di,

Looks like there are some rogues in there - I will see what I can do

Ian

Just got a 'Page Cannot be Displayed' when I clicked on the Thread List.

Harlosh,

Just tried it and fine here - thats not to say there is no issue, but until I can replicate it it would be hard to diagnose - thanks for your patience,

Ian

No rush Ian. I don't expect you to fix it instantly. I'm sure you'll find the source of the problem (if there is one) eventually.

It seems to me that whenever the market makes a sudden move MoneyAM Level2 cannot cope.

Practically everything I look at on Level2 this afternoon has rogue orders :

TSCO AAL BLT HBOS - you name it it's f***ed !

qwento,


Please accept my apologies for this - we are looking into it.

Ian

I have just spoken to our supplier, and they have confirmed that they have had an issue in the last 15 minutes - they are looking into this and working to resolve it.

Please accept my sincere apologies for the incomvenience this may cause,



Ian

IanT,

Many thanks to both you and James for sorting out the GAL chart problem!

Have a good weekend!

Got logged off three times today. It seems to be inactivity that triggers it.

So get more exercise!!!!

lol you're right.

On the note of logging out problems etc., it does seem to happen more and more frequently, recently just after I have written a post and when i try to post it.
Also it is getting to be a regular occurance, that when I click thread list at the end of a thread, I get the web site not respomding (ERROR 502) message.
Annoying, but hardly life threatening.
Alan