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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

hewittalan6 - 27 Apr 2006 11:06 - 4732 of 7315

PCM thread showing -1 new post.
Ian, you have just entered the Twighlight Zone.
D0-D0-DO-D0-D0.......................
Alan

IanT(MoneyAM) - 27 Apr 2006 11:09 - 4733 of 7315

Alan,

Don't do the music it scares me :) I will get JT to take a look,

Ian

IanT(MoneyAM) - 27 Apr 2006 11:14 - 4734 of 7315

Alan,

Should all be fixed now - thanks for pointing that out.

Ian

PW Carnell - 02 May 2006 08:23 - 4735 of 7315

Am I alone in finding this site virtually unusable this weekend and this morning-I must have seen that log-in 20 times.

TullettJ (MoneyAM) - 02 May 2006 08:28 - 4736 of 7315

PW Carnell,

The login problems over the weekend were caused by the migration we were doing, unfortunately, due to way our cookies were set before, we needed them to expire before you could log onto the new architecture.

If you follow the maintenance thread, you'll see solutions to the problems you've been having, however, to summarise:

Please go to:
http://www.moneyam.com/temp/cookie-reset.php

and then log back into the site. Everything should then be ok.

If it's not, please post and we'll work through the next stage together.

J.

PW Carnell - 02 May 2006 08:38 - 4737 of 7315

that link takes me to the home page.

TullettJ (MoneyAM) - 02 May 2006 08:39 - 4738 of 7315

PW Carnell,

That's correct, and it looks like you're able to log back in again, else you couldn't post here.

Is everything ok now?

J.

Pond Life - 02 May 2006 08:40 - 4739 of 7315

Please could you check out the charts on Money am, please? I use candle charts and the charts are still showing candles for Good Friday and Easter Monday. These need to be removed, as does the candle showing for May 1st. Thanks in anticipation.

IanT(MoneyAM) - 02 May 2006 08:44 - 4740 of 7315

Pond Life,

We will take a look into this,

Ian

PW Carnell - 02 May 2006 08:56 - 4741 of 7315

Looks ok now thanks

patsym - 02 May 2006 09:13 - 4742 of 7315

Am having problems with stockwatch this morning

patsy

PW Carnell - 02 May 2006 09:14 - 4743 of 7315

Level 2 gone now.

IanT(MoneyAM) - 02 May 2006 09:16 - 4744 of 7315

PW,

can you try again and let me know what happens?

Ian

patsym - 02 May 2006 09:29 - 4745 of 7315

Cannot get stockwatch at all

patsy

Dynamite - 02 May 2006 09:31 - 4746 of 7315

Ian, I keep having problems getting any page on am other than home page..it keeps saying either 'Down for Essential maintenance' or page unavailable. when I do manage to get a page like this one it comes up with ' you are about to view unsecure items' everytime I get any page.
Is this just me or do you have major probs??
Di

Dynamite - 02 May 2006 09:33 - 4747 of 7315

Just posting that message I got 'the unsecure information bit' to click yet again :-(

tvc15 - 02 May 2006 09:35 - 4748 of 7315

Same here.

IanT(MoneyAM) - 02 May 2006 09:35 - 4749 of 7315

Dy,

Apologies - we are having some issues as you have noticed, please accept my apologies for this, we are working to resolve this as soon as possible.

Ian

IanT(MoneyAM) - 02 May 2006 09:37 - 4750 of 7315

Di,

In the address bar can you take out the s after http and you should then be fine.

Ian

Madison - 02 May 2006 10:00 - 4751 of 7315

Test post as the site seems to be flowing better now...(I have been unable to post messages this am, getting always "The page cannot be displayed")

I had been having the same issues as Di above plus others too, which Ian will know about from my email.

Cheers, Madison
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