If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Am I alone in finding this site virtually unusable this weekend and this morning-I must have seen that log-in 20 times.

PW Carnell,

The login problems over the weekend were caused by the migration we were doing, unfortunately, due to way our cookies were set before, we needed them to expire before you could log onto the new architecture.

If you follow the maintenance thread, you'll see solutions to the problems you've been having, however, to summarise:

Please go to:
http://www.moneyam.com/temp/cookie-reset.php

and then log back into the site. Everything should then be ok.

If it's not, please post and we'll work through the next stage together.

J.

that link takes me to the home page.

PW Carnell,

That's correct, and it looks like you're able to log back in again, else you couldn't post here.

Is everything ok now?

J.

Please could you check out the charts on Money am, please? I use candle charts and the charts are still showing candles for Good Friday and Easter Monday. These need to be removed, as does the candle showing for May 1st. Thanks in anticipation.

Pond Life,

We will take a look into this,

Ian

Looks ok now thanks

Am having problems with stockwatch this morning

patsy

Level 2 gone now.

PW,

can you try again and let me know what happens?

Ian

Cannot get stockwatch at all

patsy

Ian, I keep having problems getting any page on am other than home page..it keeps saying either 'Down for Essential maintenance' or page unavailable. when I do manage to get a page like this one it comes up with ' you are about to view unsecure items' everytime I get any page.
Is this just me or do you have major probs??
Di

Just posting that message I got 'the unsecure information bit' to click yet again :-(

Same here.

Dy,

Apologies - we are having some issues as you have noticed, please accept my apologies for this, we are working to resolve this as soon as possible.

Ian

Di,

In the address bar can you take out the s after http and you should then be fine.

Ian

Test post as the site seems to be flowing better now...(I have been unable to post messages this am, getting always "The page cannot be displayed")

I had been having the same issues as Di above plus others too, which Ian will know about from my email.

Cheers, Madison

Madison/All

APologies for the problems we have had this morning - this should now be resolved, and all shoul be working as it should.

Ian

Site seems to be noticeably faster today which has been a complaint of mine for months now.

Have two Terminal windows open on one computer (2 screens) with L2 windows in each Terminal. Every morning around 07:50 I get the blue-screen error message "You have logged in from somewhere else", which I haven't, but I presumed it was a cookie issue. Just happened for a second time today. Why is this occuring?

Still getting other terminal windows with static HTML content, refresh at an interval, logging out (then displaying a login screen) at seemingly random intervals.