If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

All - we think the last update, which went in at around 11:15, might have solved the problem of unnecessary login requests from the BB - if you have seen this problem after about 11:30 today, please let us know!

There is also now a checkbox on the login page to allow your username/password to be remembered, so this should make logging in a much more pleasurable experience...

Ian Penning

SCE (Surface Transforms) has an EPIC-sharing problem with the slightly-larger, but-traded-on-the-Paris-exchange, Edison Intl. So both companies' news/RNS etc is on the one code. Is it possible to separate them .... and, for some reason, SCE does not appear to have it's last annual accounts on the 'Research' tab.

No change with Login problems-still there & unresolved
Can get in finally but it's becoming a pain in the Butt
Colours on Stockwatch page still not clear enough-I want RED not muddy brown:))

Sonofagun: can you give us a more complete description of what happens on your login?

Also, that muddy brown is burgundy! Colours are a difficult thing to get right because of the huge variety of client rendering devices (screens, graphics cards, resolutions, browsers etc) and because of individual preferences.

The human factors engineers will tell you that nodody in his right mind would pick red and green as distinguishing colours for stock prices or traffic lights, as over 5% of the male population of the UK cannot distinguish those colours from each other (explains the behavious of some drivers, anyway).

However, thanks for your input, it's valuable to us, let's see what we can do.

Cheers

Derek (IST and MoneyAM)

Sonofagun - are you colour blind? I quite like the "muddy brown". Maybe a touch lighter, but that's it.

Havne't relogged in since update so will see what tomorrow brings.

When will the S&P and Nasdaq numbers and changes be correct on my Stockwatch? I seem to have the correct value, but chg and %chg are always zero. Am assuming it's a feed thing and have mentioned it before but no info yet.

Test your colour blindness here. The last time I posted a similar link we found one person who hadn't, until then, known he was colour blind.

Mighty M!
When I first go in I have to type in full name & password despite the fact this should already have been saved
Can't be bothered & go straight to BB
Then have to login again with autoname & remembered no
Rejects this as not recognised & then type in name & number-BINGO

Big Al-Are you honestly telling me the colours here are as good as those on ADVFN-call them what you will! No I'm not colour blind but they still don't "Speak" to me. If you look at basic microsoft colours it's not sheer coincidence that the basic setup is in the same shades
Maybe we should put it to the vote?:--)!

Sonofagun: many thanks, I'll make sure the right people look at your problem.

MM

MM-hope your'e on doubletime & thanks:)
That's what I like about "M'am"-someone's listening

Sonofagun: Could you let us know your OS, browser and version. What are the security settings in your browser? Also, are you seeing the toggle in the new login page?

Thanks for your patience.

Andy Lovell (IST and MoneyAM)

.

Andy- I use XP & Int Explorer version 6- Settings are customized not default
Haven't a clue what you mean by toggle! It is now remembering name & password but when I press Login I get sent straight to 500 Servelet Exception!
I then go back & press BB's & I get in:)

I have a problem logging in. I am Sue 42 on here (Sue42 on The dark side)- but when I try & log on, I am prompted with Sue and the password each time, not Sue 42.

Is this a known bug?

Sue 42 - If you enter your username and password correctly, click the 'Save username/password' checkbox, and click login, your settings should be saved for next time. It's possible that your username is being filled in incorrectly by the browser. Let me know how you get on.

regards
Ian Penning

Sue: don't you mean that you *were* Sue42 over the road?

Not aware of a problem with this, we'll have a look. I assume you mean that it accepts your login as Sue, but displays your nickname as Sue 42?

Cheers

Derek (IST and MoneyAM)

Derek is your System Clock Time running 3 or 4 mins slow?

MM - ha ha - yes I was - I still am - I just can't access the BB's........ as sue42.

ipenning - yes I have done that but every time it cones back with Sue & no 42 after it. It keeps the password though!

Sue - yep, you're absolutely right - it only remembers the username up to the space! I'll check it out. Thanks for the feedback.

Exotoxin: I'll ask the ops folks about the clock . . .

Derek (IST and MoneyAM)

I have the same prob as Sue, I am remembered as Seymour, the Clearly never displays, so I have to type it in each time. Now I could change to SeymourClearly or plain old Seymour, but I'd like to remain as I am please!