Half Yearly Report
Improvement in underlying and statutory profit with balance sheet further strengthened
· Underlying profit of £4,383 million, an increase of 15 per cent on the first half of 2014
· Total income up 2 per cent to £8,968 million1
− Net interest income of £5,715 million, up 6 per cent, primarily driven by margin improvement to 2.62 per cent
− Other income lower at £3,253 million, largely due to disposals and run-off, but up 4 per cent in last quarter
· Operating costs flat after increased investment; cost:income ratio improved by 0.7 percentage points to 48.3 per cent
· Impairment charge down 75 per cent to £179 million; asset quality ratio improved 21 basis points to 0.09 per cent
· Underlying return on required equity of 16.2 per cent, up 2.2 percentage points on the first half of 2014
· Statutory profit before tax up 38 per cent to £1,193 million (2014: £863 million), including charge of £1,400 million for PPI and £660 million charge relating to the disposal of TSB
· Statutory return on required equity of 3.7 per cent, up 0.6 percentage points on the first half of 2014
· Strong balance sheet and liquidity position with a CET1 ratio of 13.3 per cent (31 Dec 2014: 12.8 per cent); a total capital ratio of 21.7 per cent; and a leverage ratio of 4.9 per cent
· Tangible net assets per share post dividend of 53.5 pence (31 Dec 2014: 54.9 pence)
Continued focus on supporting customers and the UK economy through the successful delivery of our strategy
· Creating the best customer experience through multi-channel, multi-brand strategy and increased investment in digital; key customer satisfaction metrics continue to improve, with net promoter scores up 3 points this year and by 60 per cent since 2010
· Continue to become simpler and more efficient through process redesign and automation; run-rate savings of £225 million in the new Simplification programme and we remain on track to deliver the targeted savings of £1 billion by the end of 2017
· Delivering sustainable growth in key customer segments over last 12 months
− Meeting our Helping Britain Prosper Plan commitments by supporting 1 in 4 first-time buyers and 1 in 5 new business start-ups
− Net lending of £1.5 billion to SMEs, up 5 per cent and ahead of the market
− UK Consumer Finance lending growth of 17 per cent, with 34 per cent growth in motor finance
· Completion of sale of TSB to Banco Sabadell will enable the Group to meet its commitment to the European Commission ahead of the mandated deadline
· UK government stake reduced to less than 15 per cent (as at 15 July 2015)
Guidance for 2015 net interest margin and asset quality ratio improved with other guidance reconfirmed
· Net interest margin for the full year improved to around 2.60 per cent
· Full year asset quality ratio improved to around 15 basis points (previously around 25 basis points)
· Continue to expect other income to be broadly stable in 2015
· Continue to expect full year cost:income ratio to be lower than full year 2014 ratio of 49.8 per cent
Dividend
· Interim dividend of 0.75 pence per share amounting to £535 million
· Further guidance on capital and dividend policy
1 Total income, operating costs and impairment exclude TSB.
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