Dear all,

We are currently developing a new Data Download tool and are looking for testers. On release, this will be for 'Active' and above subscription levels.

If you are interested please click here.

Your comments and suggestions are welcome.

Karl.

I'm not sure that's the best solution to be honest Karl, since if any of the fields were later to have a comma in it (I don't think they do at present) it would go skew. I would instead give the option of saving to a file.

Kayak,

There are systems issues with the saving to file option. The file would need to be generated and then offered up for download. As we use many appliation servers to serve our content the file would be lost between each hit. To solve this we would need to dedicate a server to the download of files. At the momenet this is not feasible, which is why the download is as it is, and is still in BETA test.

Although I would be interested to know why some people do not get the offer to "save to file" or "open in brower" when they click the download. All the machines we have tested offer this as standard.

K.

Karl,

The comma separated file opens fine. Thanks. Strange though that I couldn't get the tab separated file to open (even after playing with the settings!).

Kayak,

I'll forgive you.

:o)

Hilary,

And so the mystery deepens ...

K

hilary, try first opening the CSV file Karl sent you (specifying comma-delimited), come out of that, and then download it again straight into 1-2-3 via Karl's screen. It may be that the default CSV file format it uses is the last one used.

Still can't get it to open, K., but don't worry about it now. Hopefully Karl now understands the problem and I'll be able to get it to work next week once he's done his fix. Thanks for your help.

Karl,

Have you an update yet on the speech marks issue?

Or the earlier download time (7pm) ?

Hilary, BrianTrada,

Thank you for the reminder. The changes are on my to-do list but as the product is only in BetaTest they havn't been actioned as yet due to a other commitments. I will post back as soon as they are live and tested.

Karl.

Hilary,

I have just made the changes regarding the quotation marks.

There is now an option to switch them off. Although I had to leave them for the company name as some of them had commas in them. Also it changes the format of the data. The data is now "raw" but Excel deals with it ok.

Hope that helps.

K

Thanks Karl,

I'll look at it a bit later and let you know how I get on.

Karl,

I've saved a CSV file but the separators are only working from the 4th column (Open Price). The first 3 columns are not separating and end up in column A. The titles from Row 1 are also not separating and all end up in Cell A1. The Volume column still closes with a speech mark.

Back to the drawing board.

:o(

hilary, are you happy with the default spreadsheet when called from IE being Excel rather than 1-2-3? If you reinstall Excel that should happen I think and the CSV file should then open fine.

K.,

I did actually install Excel after 1-2-3. Is there any way of telling which spreadsheet IE is using?

Uhm, well, if you click on the MoneyAM's button you say you get 1-2-3, so that's what it's using!

I assumed the last installed would take precedence. The other way of fixing it would be to go into the registry, but I don't know if you're comfortable with that.

I've set CSV files on my hard drive to open by default using 1-2-3. I didn't think that necessarily meant that IE would default to using 1-2-3.

I've actually opened a download in a separate window. Unless I've mis-read things, IE has used Excel to open the file. I'm even more confused now!

Hilary,

Please can you save the version "with out" the Quote marks and send it to me via email. (karl@moneyam.com).

Thanks,

Karl.

OK Karl. As a csv file?

edit: Sent as csv, wk4 and xls (standard workbook & 97-2000)

hilary, you could try changing CSV files to be opened by default in Excel, and see whether it changes IE's behaviour. I thought the controls were separate though, the latter just being in the registry.

Ok ok ok ... after a lot more trawling the net I think I may have found it ...

Can you try to download one again and see if it prompts to save instead of opening straight into the browser?

Karl.