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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

bhunt1910 - 16 May 2006 07:34 - 4884 of 7315

I have got all yesterdays prices and volumes ???

IanT(MoneyAM) - 16 May 2006 07:35 - 4885 of 7315

Bhunt,

Will take a look,

Ian

bhunt1910 - 16 May 2006 07:36 - 4886 of 7315

I have just logged out and back in - and all now seems back to normal

IanT(MoneyAM) - 16 May 2006 07:37 - 4887 of 7315

Bhunt,

We have just done a restart - can you refresh, as this should clear the old prices,

Ian

bhunt1910 - 16 May 2006 07:38 - 4888 of 7315

still some rogue figures in the buy column that are not shown in the total column

IanT(MoneyAM) - 16 May 2006 07:41 - 4889 of 7315

thanks bhunt,

we had a breakage in the link between us and the supplier at 5am this morning, which may be the cause of this.

Ian

Photomad - 16 May 2006 08:02 - 4890 of 7315

Ian
Yellow strip prices showing incorrect prices,do not correspond with underlying orders.
P

IanT(MoneyAM) - 16 May 2006 08:03 - 4891 of 7315

bhunt,

We have tried to clear out the old volumes that are showing on some stocks, but despite restarts on our system, unfortunately, this has not been possible.

Therefore, please be aware that some stocks will not have an accurate cumulative figure for total tades today.

Apologies Ian

IanT(MoneyAM) - 16 May 2006 08:03 - 4892 of 7315

Photo,

can you give me an example - they seem fine here.

ian

Photomad - 16 May 2006 08:04 - 4893 of 7315

GSK YELLOW STRIP 1514-1515.
Orders 1511-1512

IanT(MoneyAM) - 16 May 2006 08:05 - 4894 of 7315

yes photo,

I see what you mean, we are looking into this at the moment,

Ian

IanT(MoneyAM) - 16 May 2006 08:11 - 4895 of 7315

Guys,

we are just going to do a restart on level 2 to try and clear the problem,

Ian

IanT(MoneyAM) - 16 May 2006 08:13 - 4896 of 7315

Photo,

Yellow strips should now be ok - please let me know if there are any problems,

Ian

Jules - 16 May 2006 08:14 - 4897 of 7315

av. has a rogue order Ian
thx
edit.. gone

IanT(MoneyAM) - 16 May 2006 08:15 - 4898 of 7315

yes these will be a result of the restart - I will work to remove any that appear.

Ian

Photomad - 16 May 2006 08:16 - 4899 of 7315

Ian
GSK,sellside
P

Jules - 16 May 2006 08:16 - 4900 of 7315

Ian. AV. still got probs

Photomad - 16 May 2006 08:17 - 4901 of 7315

Ian
BLT & TSCO.
p

qwento - 16 May 2006 08:17 - 4902 of 7315

Rogue orders RDSA RDSB RBS

Come on guys, this is getting beyond the joke !

IanT(MoneyAM) - 16 May 2006 08:18 - 4903 of 7315

Phto,

GSK now should now be fine - Jules, on the case with the rest

Ian
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